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Summit Energy
- Solar Installation
- Mansfield, MA
About this business
Location details
15 Berkshire Rd, Mansfield, MA, 02048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took them a month to come. Two guys were here minutes and said can’t do work due to hornets. They didn’t show me the hornets. They said I needed to get a professional to come and show proof before they returned. I did asap and sent the proof. I had to email numerous times for months for them to say they can’t due to contract which is incorrect especially as why would they come in the first place! I’m going to have to file a lawsuit to get my very expensive solar panel fixed. This company is a joke.
Business response:
Thank you for sharing your concerns. We apologize for the delays and challenges you experienced. Our team prioritized safety when hornets were found, and while you did provide proof of removal, an administrative error with our third-party partner, your service ticket was pulled from our system, delaying further action. We understand your frustration and regret the communication issues. Please contact us your direct service provider to discuss how they can reopen your ticket so we can resolve any remaining concerns. When work... read more
From the inception I worked with Dexter who is extremely knowledgeable and open to recommend solution as per my requirements. I had also worked with other providers but unlike Dexter they were pushing their solution and were giving what they wanted and not what I was requesting for. All and all, great experience so far, looking forward to similar experience during operational support (if required).
Summit installation team did a great job and clearly explained the process during and what to expect after the installation.
Business response:
Thanks so much for taking time out of your day to leave us a review.
Summit energy was great! The Installation was professional looking, hassle-free, and the installers were very polite, professional and friendly. We had a excellent experience!
The gentleman who spoke with me and set up my appointment was amazing. He saw me a day later and saved the day to hold my dog’s leash so I could get some sugar as my levels were dropping fast. More people like him need to be given their flowers! Thanks for being an amazing person all around
They came and installed solar panel on my rental property in downtown Manchester. Everything was exactly as described I'm very happy with the outcome
Summit energy was very good with my installation in Bedford NH. Everything went according to schedule. Everybody was very professional and I'm very happy I am solar now
Tiffany and Mark were super helpful in getting us started and set up with our solar system. We were very hesitant to make the switch, especially after having a bad experience with another company. Mark was very reassuring and answered all of our questions. Tiffany was very quick to answer when project related questions arose. Our experience has been nothing but good with the whole process.
We were very happy with the solar presentation by Ellen Eichelser.
Frequently asked questions about Summit Energy
How is Summit Energy rated?
Summit Energy has a 4.7 star rating with 1,161 reviews.
When is Summit Energy open?
Summit Energy is closed now. It will open tomorrow at 9:00 a.m.