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Summit Energy
- Solar Installation
- Mansfield, MA
About this business
Location details
15 Berkshire Rd, Mansfield, MA, 02048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Summit is a breath of fresh air - we had spoken to several other solar companies that tried to play the bait and switch game . Matt and Alya from Summit were just to the point and listened to what we wanted … no games . If you want to go Solar I would recommend Summit
Business response:
Hi, Lori. Thanks for taking the time to share your positive experience. We truly appreciate it!
Julian Boyd was very helpful in providing me with all the needed information to understand my solar system and the overall plan of the Site Survey, Design, Permits and Installation. He was very easy to talk to and answered all my questions along the way. Highly recommended!
Business response:
Thanks for the stellar review, Emile.
Great presentation from Andrew. Very well explain step by step and honest about the process.
Absolutely wonderful service! Adam and his team was professional,friendly,respectful and most of all honest!! I already referred a few friends and they also signed up!! Great job summit!!!
My experience with summit was out of this world. We've been in contact for a while now trying to look into different companies but I'll have to say that Luis and Valentina were the best fit for our family. I strongly recommend them to anyone trying to go solar.
Terrific job and kept the schedule
Business response:
Hi Peter. Your feedback is highly appreciated. Thank you for the review!
The process of adding solar to my home was easy and efficient. Cam from Summit's sales department was informative. Caitlin was the project manager and she kept me up to date for every step along the way. Any questions or requests were handled by her quickly and efficiently. The installation crew were informative and efficient. The solar system is up and running. This was a very professionally handled experience at all stages.
Business response:
Thank you Bruce! It’s been a pleasure working with you!
Let me start by saying that the install went perfect. They were there when they said they'd be there and finished a clean professional install on time. That is where the positive experience ended. I had the system installed in August of 2025, I was just able to get the system active today, February 17th 2026. I reached out multiple times saying I was not seeing any power production, and was still receiving full electric bills. I was redirected by AI assistant over and over and went weeks without a response. I reached out to... read more
Business response:
Thank you for your feedback. We’re glad to hear the installation itself met expectations, and we sincerely apologize for the frustration surrounding the activation timeline and communication afterward. Our Customer Experience Director is currently in direct contact with you, and we are actively reviewing the case internally. We’re glad the system has now been properly activated, and we’re continuing to look into the details to ensure everything is fully addressed. While this was not a mechanical failure, we understand how fr... read more
It’s now been almost 5 months since we started the process and I still have no Idea when the system will be turned on. I’ve had to email several times for updates and on occasion had to wait weeks for my project manager to reply. It’s now going on two months since everything was installed and I’m still in the dark as to how much longer until the system gets turned on. I would’ve loved to give you guys 5 star but I’ve grown inpatient with the lack of communication.
Business response:
We’re very sorry to hear about your experience and understand how frustrating this delay and lack of communication has been. At this point in the process, your Permission to Operate has already been submitted to the utility, and we are currently waiting on their team to complete the meter swap before your system can be officially turned on. Unfortunately, this step is outside of our direct control, but we recognize that does not excuse the communication gaps you’ve experienced. Our team will be reaching out directly to walk... read more
Frequently asked questions about Summit Energy
How is Summit Energy rated?
Summit Energy has a 4.7 star rating with 1,161 reviews.
When is Summit Energy open?
Summit Energy is closed now. It will open tomorrow at 9:00 a.m.