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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My assign service manager was really professional and did a great job on my car. He made the whole process smooth he's name is Deron a black guy. Thank you for a great service
Business response:
We are grateful for this wonderful feedback about your recent service experience. It is great to hear that Deron took such good care of you and made the process feel easy from start to finish. We will be sure to pass along your kind words to him. We look forward to seeing you again next time your RX 350 needs attention.
Service was performed as requested. The clearly communicated what was to be done and the work was great! Will keep using Superstition Springs Lexus to perform vehicle maintenance on my vehicles.
Business response:
Your positive experience means a lot to us, and we are so glad to hear that our team kept you informed throughout the service process and that the work met your expectations. Clear communication and quality service are things we work hard to deliver every time. We look forward to continuing to take care of your vehicles for years to come!
Myron is patient, explains clearly, and willing to assit.
Business response:
Thank you for your review and for sharing your experience with Myron. It is great to hear that he took the time to walk you through everything clearly and at a pace that worked for you. We are proud to have team members who make customers feel comfortable and well-informed. We hope to see you again at Superstition Springs Lexus!
Chris & the techs in the service department are the best. Won't trust anyone else with my Lexus!
Business response:
Thank you for the kind words! It means a lot to hear that Chris and the service team have earned your trust, and we are glad they continue to deliver the level of care your Lexus deserves. We will be sure to pass along your feedback to the whole crew!
LEXUS HAS THE BEST SERVICE I HAVE EVER EXPERIENCED. The service team is very communicative and professional. The lounge is very comfortable with great accommodations.
Business response:
Your review is appreciated, and it means a lot to hear that our service team made such a strong impression. Being communicative and professional is something we work hard to deliver every day, so it is great to know that came through during your visit. We are also glad you were able to relax in the lounge while we took care of your vehicle. We look forward to seeing you next time!
Alan is an excellent service writer. He keeps the customer informed and there are no surprises.
Business response:
We are glad to hear about your experience with Alan! Keeping customers informed and making sure there are no surprises along the way is exactly the kind of service we aim to provide. We will be sure to share your kind words with him.
Jason was friendly, helpful and professional. He kept us updated on the maintenance progress, was very patient in answering all of my questions, and gave us honest and practical recommendations on the maintenance items. He also took the time to explain what each item was for and why it was needed. We appreciate his professionalism, responsiveness, and attention to detail. He made everything much easier for us.
Business response:
We are overjoyed to hear about your experience with Jason! It is clear he took great care in keeping you informed and making sure you felt confident in every decision throughout your service visit. We are glad his thoroughness and patience made such a difference, and we will be sure to pass along your kind words to him. Thank you for trusting Superstition Springs Lexus with your vehicle, and we look forward to seeing you again.
A little disorganized at times, but made up for by kindness and transparency.
Business response:
We are pleased to hear that kindness and transparency stood out during your visit. We understand that the experience felt a little disorganized at times, and we appreciate you sharing that honest observation. Feedback like yours helps us take a closer look at how we can make the process smoother from start to finish. We are glad the team's approach made a positive impression, and we hope to see you again when you are ready to take the next step with your IS 350 F Sport.
It all started with searching for Lexus RX. SSLexus's website gave me detail I was looking for an out-the-door price estimate. Wasn't easily finding that with other dealers. Sent emails to Internet Sales and PROMPTLY heard back from them. Found RX of interest and made 90 mi trip to dealership. Sales Rep was great. HELPFUL. No hype. Answered all our questions. Didn't push for decision which I appreciated. Gave us a dealer discount off MSRP which we accepted. Brought car to us after prep.
Business response:
Thank you for sharing such a detailed account of your experience with us. It means a lot to hear that our website provided the transparency you were looking for and that our team responded to your inquiry quickly. Making a 90-mile trip is a real commitment, and we are glad the visit was worth it. It is great to know that your sales representative was helpful, straightforward, and respectful of your pace throughout the process. We hope you are enjoying your new RX 350H, and we look forward to being here for you whenever you n... read more
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,909 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open tomorrow at 10:00 a.m.