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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Superb. From the time I dropped car off for battery change out to when I met service rep inside. He went over everything with me plus more, and when vehicle was done he explained everything about my bill and had a video sent me of what the mechanic suggested to maintain at my 50K maintenance schedule. I would differently recommend them and would take my vehicle back anytime.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your feedback about the thorough explanations you received and the detailed walkthrough of your bill truly means a lot to us. We're particularly pleased that our service representative took the time to go above and beyond in discussing your vehicle's needs and that the video from our mechanic regarding your 50,000-mile maintenance was helpful. Your willingness to recommend Superstition Springs Lexus and return for future service demon... read more
on time and as promised. No issues with dropping it off, service or pickup
Business response:
We greatly appreciate your feedback regarding your recent service experience with us. It's wonderful to hear that everything went smoothly from start to finish. Your comments about timely service and seamless drop-off and pickup processes mean a great deal to our team. We strive to deliver reliable service that meets our commitments, and knowing that we achieved this for you reinforces our dedication to excellence. Thank you for choosing Superstition Springs Lexus for your vehicle's needs.
Alan is awesome. He's always awesome.
Business response:
Thank you for taking the time to share your experience with us. We're thrilled to hear that Alan consistently provides exceptional service that exceeds your expectations. Your recognition of his dedication means so much to our entire team. We're grateful to have earned your trust and look forward to continuing to serve you with the same level of excellence you've come to appreciate.
They found a problem with the battery while doing other service and replaced it under warranty. Snacks and drinks were good too.
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful that our technicians were able to identify the battery issue during your routine service and take care of the warranty replacement for you. We're glad we could address this proactively to keep your vehicle running smoothly. It's also great to know that you enjoyed the refreshments we provided during your visit. Your feedback about both the technical service and hospitality means a lot to our team. We appreciate you taking the time to ... read more
Use of new vehicle,thorough explanation of procedures.
Business response:
Thank you for sharing your positive experience. We're delighted that our team provided you with comprehensive guidance about your vehicle's features and operations. It's wonderful to hear that you found value in having everything explained clearly as you got familiar with your new vehicle. Your feedback reinforces our commitment to ensuring every owner feels confident and well-informed about their vehicle from day one. We appreciate you taking the time to share this feedback about your experience.
Service was excellent. Chris Bates was friendly and efficient! Since the service was going to take a couple of hours, he ordered a Lyft ride to take me home and when the service was complete, he called, then ordered another Lyft ride from my home back to the dealership to pick up my car. My wife was especially glad to not have to run me back and forth. Very convenient! My car was immaculate after they washed it! In fact I went from the dealership to a gas station to full up and a guy walking by said, "That's a great looking ... read more
Business response:
Thank you for sharing your wonderful experience with our service team. We are delighted to hear that the convenient transportation arrangements made such a difference for both you and your wife. It's fantastic that our team member provided such friendly and efficient care throughout your visit. We take great pride in ensuring every vehicle receives thorough attention, and we're thrilled that your car looked immaculate after the wash. It's always rewarding to hear when our work makes such an impression that others notice too.... read more
Myron is an exceptional honest service advisor. Working with him is very smooth and I'm always happy to bring my GX550 in for service here.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team. Your kind words mean the world to us at Superstition Springs Lexus. We're grateful for your trust with your GX550 and look forward to continuing to serve you.
Great quick service nice staff
Business response:
Thank you for the positive feedback! We're delighted you experienced quick service and found our staff welcoming. Your review means a great deal to us at Superstition Springs Lexus.
Excellent service! Shane was fantastic!
Business response:
Thank you for the wonderful feedback! We're thrilled Shane provided you with excellent service. Your kind words mean the world to us at Superstition Springs Lexus!
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 5,498 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 8:00 p.m.