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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Always great customer service. A great big thank you to Shane Hicks. I give him 10+ stars
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your exceptional experience with Shane Hicks and our customer service team. Your kind words mean the world to us, and we're grateful you took the time to share your experience.
Great service advisor. Walked in and was helped.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you received excellent assistance right when you walked in and that our service advisor provided you with the great care you deserved. Your feedback about the prompt and helpful service means a lot to us at Superstition Springs Lexus. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Fast, kind attention. Answered our questions and explained what was going to be done for our car.
Business response:
Thanks for sharing your experience with us! We're delighted to hear that our team provided you with prompt and caring service during your visit. It's wonderful to know that we took the time to address your questions thoroughly and clearly communicated the work being performed on your vehicle. Your satisfaction with the quality of attention you received means everything to us at Superstition Springs Lexus. We truly appreciate you choosing us for your automotive needs and look forward to continuing to serve you with the same l... read more
Everything including cleanliness, customer service, service advisor and follow up call couple of days later
Business response:
Thank you for sharing your wonderful experience with us. We are glad to hear that you were impressed with every aspect of your visit, from the cleanliness of our facility to the quality of customer service you received. It's particularly meaningful to know that your service advisor made such a positive impression and that our follow-up communication a few days later added value to your experience. Your feedback reinforces our commitment to maintaining the highest standards across all areas of service. We truly appreciate you... read more
We now have a new service advisor, Jason Briggs. He's been great to work with and very communicative.
Business response:
We are delighted to hear about your positive experience with your new service advisor. It's wonderful that you've found working with him to be such a great experience and that his communication has been so helpful. At Superstition Springs Lexus, we strive to provide excellent customer service, and it's encouraging to know that our team is meeting your expectations. We appreciate you taking the time to share your feedback about the quality of service you've received.
Always super fast service with friendly staff
Business response:
We are thrilled to hear about your consistently positive experience with our team. Your feedback about our quick service and welcoming staff truly means the world to us. It's wonderful to know that we continue to meet your expectations. We appreciate you taking the time to share your thoughts and look forward to providing you with the same excellent service in the future.
Friendly, knowledgable staff. Great value for your dollars.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided you with knowledgeable service and that you found great value in your visit. Your feedback about our staff being friendly and helpful means so much to us. We truly appreciate your trust and look forward to continuing to serve you with the same level of excellence you experienced.
Good salespeople, finance department not so much so be diligent
Business response:
Your feedback is incredibly valuable to us. We are pleased to hear that our sales team provided you with excellent service during your visit. We understand that your experience with our finance department could have been better, and we appreciate you sharing this insight with us. Your observation about being diligent is helpful feedback that we will use to continue improving our processes. We are grateful that you chose us for your automotive needs and thank you for taking the time to share your honest perspective about your... read more
great service and the constant communication was appreciated
Business response:
We are elated to hear about your positive experience with our service team. Your feedback about the excellent service you received truly means a lot to us. We understand how important clear and consistent communication is throughout the service process, and we're thrilled that our team kept you well-informed every step of the way. Thank you for choosing Superstition Springs Lexus and for taking the time to share your experience with us.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 5,059 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 8:00 p.m.