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Swanholme Court Care Home - Country Court

4.5

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Ashby Avenue, Lincoln, LN6 0ED, United Kingdom

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4.581 reviews
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J H 
8 years ago

As Eccleshare Court/Swanholme Court, the home required improvement, the response to this seems to have been mainly to change the home's name and manager. As a caring daughter of a resident who lives locally, I do not believe I am kept well informed about what is happening to my mother. The size and quality of my mother's room leaves a lot to be desired and the cost as a self-funding user is much higher than for other users which seems grossly unfair. I was also told we would be financially penalised if I did not set up a dir... read more

Business response:

We welcome all comments and are working hard to offer a good service to all our residents. We are sorry that you feel that some aspects of the care and environment in the home is not as you would like it we would welcome a chance to discuss this with you as we take any concerns very seriously. Please come and see me next time you visit our home or ring me to arrange a mutually convenient time. 

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How is Swanholme Court Care Home - Country Court rated?

Swanholme Court Care Home - Country Court has a 4.5 star rating with 81 reviews. 

When is Swanholme Court Care Home - Country Court open?

Swanholme Court Care Home - Country Court is open now. It is open 24/7.