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Table Rock Senior Living At Barber Station
- Assisted Living Facilities
- Boise, ID
About this business
Location details
3266 E Barber Valley Dr, Boise, ID, 83716, United States
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Mary Selina is amazing! I recently cut 22" of my hair and needed a trim. After the shock of losing my locks my self esteem was in her hands. She absolutely nailed it. In two weeks I've had seven strangers approach me and compliment my hair. Today at the YMCA a lovely elderly woman told me that my hair made me look HOT. Keep in mind this is a very edgy cut.
I've been searching for a great place to get my haircut for a long time. I'm very picky and also not rich. Finding Evelyn has been great. She does an amazing job with my cut. She manages to do great creative yet subtle changes to pixie hair cut. I will be going to her from now on and enjoying the vibe that Graeber and Company gives out.
It sounds silly, but they always answer the phone as such: "It's a great day at Graeber & Company!" and I love that. I've been with Heather sine August of 2012 and I haven't once been dissatisfied. At this point, she knows what I want out of my haircut (one every 4-6 weeks depending on how fast it's growing) more than I do! For a larger salon and spa, Graeber & Co is always sparkling clean and the stylists and technicians are always fashionable and friendly. I'm not one for massages, however, at the end of an intensely phy... read more
Im a second generation Graeber lover! My mom has been with her stylist, Odell England, for over 22 years. My sister has been with Odell for over 15 years and I have both been with him for over 10. My sister's daughters have been fortunate to know no other stylist as well and they are 13 and 11. The man works miracle is all I can say! I also see Debbie, she is a eyebrow genius! I had a less than great waxing experience at another establishment and Debbie saved me from forever being bitter. Aside form that, good friend of mi... read more
Business response:
Thank you so mych Amaya for the great review. We appreciate your business and love that your entire family gets the Graeber experience. We will see you at your next appointment!
I went in for a cut and highlights. I brought a picture of what I wanted (nothing outrageous!) I spent almost $300 and I left looking NOTHING like the photo! I expressed my disappointment and was told "next time we can make it look like the photo". Um, no, I didn't spend that kind of money for next time! And there will not be a next time!!! Very disappointing...
Business response:
Hi Michelle, This is definitely not what we want your experience to be and is not our norm. I have scoured my inbox and looked at messages to see if you reached out to management and I don’t see anything from you. Can you email us directly at shelby@graeberandcompany.com your inspo picture and the picture of your hair so we can reach out and have a plan to get you to where you want to be. We definitely can coach our team when we know where we fell short. I look forward to hearing from you soon.
This place is a disaster. They charge such exorbitant prices for mediocre to substandard service. I went there for a haircut, halfway through the stylist told me she actually didn't feel comfortable doing men's hair (so why accept the booking??), then they had to call in a senior barber immediately to try salvage the situation. And they kept me waiting 3 hours total. Do yourself a favor, there are plenty of salons, go somewhere else.
Business response:
Hi Ketan, This experience isn’t what we strive for, and we’ve looked into what happened. Since you booked a same-day appointment online with a Level 1 new artist, there can be a learning curve at that level. We do inform clients when booking that Level 1 artists are newly licensed, and service times may take longer as they refine their skills, even with all the training we provide. If you’d like, we can schedule you with a more seasoned stylist, as we offer all levels of expertise. You weren’t charged for this service, and... read more
I was dreaming of the perfect hairstyle as I finally gave in, stopped coloring and let my gray shine through. The best (healthiest for hair) way to do it was to cut it short and grow it back in. The first stylist I went to at Graeber was a new stylist and, after the third try, I had to ask for someone with more experience. I asked for some layers but instead ended up with some weird bi-level and each attempt to correct it just made it worse. Then I found Thomas. He cut it perfectly and, over the course of nearly a year, help... read more
Business response:
Hi Terri, I’m so sorry this happened. This is definitely not our norm or the experience we want you to have. We have looked through the schedule and do not find anyone with your name in with us over the last 4 to 6 weeks. Did you book under a different name? Please reach out directly to our management team Sydney@graeberandcompany.com so we can make this right for you. we appreciate all feedback, when we know where we fell short, then we can do better.
Total lack of transparency around bait and switch pricing. Despite being quoted a specific price and charged a deposit when booking, my stylist informed me when I arrived that the cost of the services I booked would be roughly 50% more than I was quoted. This is due to color and toner apparently not being included in the price of a highlight, which seems odd. I spoke with the manager and went through the booking process with her so she could see what I was shown. She pointed out a tiny icon that, if I had clicked on it would... read more
Business response:
Hi Katie, thank you again for your feedback. We display our transparent pricing policy in mulitple areas when you schedule appointments online. Unfortunately there is no way to predict the amount of color that will be used until we physically see your hair and go over your desired result during your consult. When you booked there were also two different places that stated that an addtional color cost will be charged based on the exact amount that would be used during your customized service, its also listed on our FAQ page. ... read more
I went to Graeber in August an Kaitlin cut my hair. We probably looked at 10 photos of what I wanted in the consultation before she cut my hair. She layered the hell out of it and it will probably take 6 months for it to grow out. Btw, the pictures hardly had any layers. I have called Graeber 4 times and still haven't heard back. 3 times for Kaitlin and once for an owner or manager, I haven't heard back from them. When I asked to speak to an owner or manager and I explained the situation I was told an owner or manager would ... read more
Frequently asked questions about Table Rock Senior Living At Barber Station
How is Table Rock Senior Living At Barber Station rated?
Table Rock Senior Living At Barber Station has a 4.4 star rating with 291 reviews.
When is Table Rock Senior Living At Barber Station open?
Table Rock Senior Living At Barber Station is open now. It is open 24/7.