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Taurus Academy Burnet
- Pet Boarding
- Austin, TX
About this business
Location details
6506 Burnet Rd., Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
My dog Darwin absolutely loves coming here!As a 3 year old pit mix he has a lot of energy and I am so happy we have Taurus in our life. I absolutely trust the good folks at this facility to care for my pup and to enrich his life/keep his entertained while I work my long days. Mornings when we drive here Darwin gets excited because he knows where he is going and how much fun it will be. In the evening when I pick him up he's excited to see me, but falls asleep before we even make it to i35 to head home. The staff is kind and ... read more
This place is awesome! My dog loves it and I love its because my dog gets home tired. Staff is great and I will recommend it to anyone looking for someone to take care of there best friend. Buddy and I thank you !
I was very impressed with the staff & the training. All good things to say. Super clean, very professional staff & knowledgeable. I would highly recommend you using them. My 5 mos. old lab puppy returned after 2 weeks of training..... a complete different puppy. I feel so confident with the "after training" support. A "shout out" to Viri Cereceres!
Business response:
Jill, I'm so glad your Board & Train went well with your lab puppy! I know Viri will be happy to hear from you as well. We look forward to seeing you and your pup again soon! Thanks, Jessie
We left our pups at Taurus for a long weekend and they loved it. From the "tryout" day to the real deal overnight boarding, the entire experience was pleasant. The facility is clean, the staff is nice, and they even give your dogs a report card that highlights their performances. We will use Taurus again as needed. Nice people, great facility, good central location (off Burnet, or many other locations in Austin), and they treat your pups like royalty. Highly recommend.
Business response:
Mitch, Thanks so much for your review! We are always happy to meet new clients and their furry family members. We'll look forward to seeing you and your pups again whenever you need to board! Thanks, Jessie
With my living arrangements and lack of neighborhood dog parks, plus the Texas heat and having to work I decided that I wanted my pup, Casanova, to have some extra play time. After much research, amazing reviews, a recommendation friend/neighbor, and a wonderful orientation I decided on Taurus Academy on Burnet. My Momma's boy of a puppy had no problem there (he normally cries when I leave) played all day, I got a review of his activities and icing on the cake a unexpected package (with a souvenir from his great visit) in ... read more
Business response:
Michelle, Thank you for your kind review! We love seeing Casanova when you come in for boarding and Play Days, and can't wait to see you both again soon! We're happy to be a safe place for your fur baby to come play. Thanks, Jessie
I adopted a dog from the shelter with...issues. Thankfully Taurus had just opened in my hood! I had heard great things about this place but I have to say my expectations were exceeded. Jeff, Rachel, Viri and the rest of the "pack" are literally the nicest people I have ever met. Cooper and both fell in love. No hesitation in giving this place 5 stars.
Business response:
Meghan, Thank you so much for your kind review! I know Jeff, Rachel, Viri and the rest of the Burnet Pack will be so happy to hear from you. Our mission is to help create happier households, and doing that for you makes our day. We can't wait to see you again soon! Thanks, Jessie
Our dog, Ruby, spent the weekend at Taurus while we were out of town. After arriving she got sick (caused by the heart worm medicine we gave her the day before). The staff at Taurus burnet road location went above and beyond to make sure our dog was safe, well cared for and comfortable. They took her to a vet out of concern and stayed in constant communication with us during our trip. Additionally they were kind and patient - never acted like this was a burden. She was treated as if she were their own dog and bc of that we a... read more
Business response:
Leslie, Thank you so much for your kind review! I'm so glad to hear Ruby is feeling better. We know how stressful it can be to have a sick pup on your hands when you're out of town, and we do our best to put your mind at ease. We can't wait to see you and Ruby again soon! Thanks, Jessie & the Taurus Pack
Not sure how this place has 4 stars with their deceptive practices. 1. They gave my puppy the WORST first cut. It is uneven, choppy and obviously done with clippers. The stylist got everything wrong and looks like she was still in training by the looks of my dog. 2. They lied and said I was getting half back. They only gave me 40$ I will be disputing all charges due to the horrible job done and deceptive practices. If you cherish your puppy's hair please avoid trusting this establishment . You guys should be ASHAMED for ... read more
Business response:
Hi Jaelynn, We are truly sorry that we were not able to resolve this with you during our conversations, and we want to take a moment to respond with care and clarity. Your puppy, Dasha, came to us for her very first groom, which is an important and sometimes challenging milestone, especially for such a young pup. You mentioned that this was your first time, so we did our best to ask as many clarifying questions as we possibly could during the intake. Our fear-free certified groomer took a gentle, slow approach to make sure... read more
Despite the high ratings for Taurus Academy, our experience was significantly disappointing, marked by two concerning incidents. Initially, our attempt to secure a Christmas boarding reservation was mishandled, causing unnecessary stress. More alarmingly, shortly after our dog received a nail trimming during a subsequent stay, we received a call that our dog had a severely twisted and bleeding nail requiring an immediate emergency veterinary visit and its eventual surgical removal. While the direct cause of the injury remain... read more
Business response:
Jesse, Thank you for sharing your experience with us. It was a pleasure getting to know Edward last Christmas and this past stay. Our mission is always to provide a safe, fun, and caring environment for our guests, and the highest level of customer service to our pet parents. It’s disheartening to know we have a pet parent who had anything less than a great experience with our care and team. We certainly wish you the best moving forward. -Tyla S.
Frequently asked questions about Taurus Academy Burnet
How is Taurus Academy Burnet rated?
Taurus Academy Burnet has a 4.6 star rating with 236 reviews.
When is Taurus Academy Burnet open?
Taurus Academy Burnet is open now. It will close at 8:00 p.m.