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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha Seyavong was awesome and very thorough. Took the time to help and go over every step of the process.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Samantha provided you with such thorough assistance. Our team is dedicated to making the process smooth and enjoyable for our customers. We appreciate your support!
Our vehicle did not seem as clean as it has been in the passed, but it was fine.
Business response:
Thank you for your feedback, Jessica! We're glad to hear you were satisfied overall. Your experience matters to us, and we’re committed to ensuring the highest standards for our customers.
Professional and courteous. Constant follow up. Samantha did a great job capturing all my concerns and always keep me informed about the progress of the service
Business response:
Thank you for the fantastic feedback, Juancal! We're thrilled to hear about your positive experience with Samantha and our team's commitment to keeping you informed. Your satisfaction is our priority, and we appreciate your support!
The services here were great. Raymond T was awesome with helping me with my services and concerns.
Business response:
Thank you for the great review! We're happy to hear Raymond T took good care of you and addressed your concerns.
Everyone is very helpful. Service staff is good and very friendly. I would give 5 stars but had to wait for oil change.
Business response:
Thank you for the feedback! We're glad our team was helpful and friendly. We appreciate your patience and will do our best to reduce wait times moving forward.
Very nice and efficient! Promised what they said they would do! Janice was was my service advisor! Love how she kept her word!
Business response:
Thank you for the great feedback! We're glad Janice kept her word and provided efficient service. We appreciate you sharing your experience!
Excellent customer service! ! Thanks for always being quick and efficient Samantha and keeping us informed.
Business response:
Thank you for the kind words! We're glad Samantha provided quick and efficient service while keeping you informed.
Everyone I spoke with was friendly and helpful. The customer lounge was nice but I wish the iol change had gone faster.
Business response:
Thank you for your feedback! We're glad our team was friendly and helpful, and we appreciate your patience with the oil change. We'll work on improving the speed.
The staff was friendly, and I appreciated that they were able to fit me in last minute. However, I'm giving 3 stars because they recommended a service that turned out to be unnecessary. They replaced my car battery—which was only 2 years old—when the real issue was just a faulty clip. Unfortunately, this wasn't discovered until after the battery was already replaced, and I ended up paying $380 for something that wasn't actually needed.
Business response:
Thanks for sharing your experience, Carlitos. We’re glad you found our staff friendly and accommodating. Your feedback regarding the service recommendation is valuable, and we ask that you please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We appreciate your insight as we strive for excellence.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,687 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.