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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha was great and very helpful after sharing a few challenges from my previous experience.
Business response:
Thank you for your feedback! We're glad Samantha was able to assist you and help turn things around after your previous experience. We appreciate the opportunity to make things right.
Mr. Clinton was outstanding!!! I told all my friends and family to give him a call whenever they’re ready to get a new car. Excellent customer service from the beginning to the end. The gentleman in the finance office that we spoke to I believe his name was Mr. Cory he was awesome as well!!! They really took good care of us!!!
Business response:
Thank you for the amazing feedback! We're thrilled to hear Mr. Clinton provided outstanding service and that Mr. Cory in finance made the experience even better. It means a lot that you’ve recommended us to your friends and family. We truly appreciate your support!
The staffs are friendly, professional and high efficient. Price is a little high, but fair. The waiting lounge is cozy.
Business response:
Thank you for your fantastic review! We are delighted to hear that you found our staff to be friendly, professional, and efficient. Providing a comfortable waiting area is important to us, and we're glad you enjoyed it. We appreciate your feedback regarding pricing and are pleased to know you consider it fair. We look forward to serving you again!
Fast diagnosis of repairs needed, but slow completion of those repairs. The 3 repairs waited to start until all parts were recieved, rather than start on 2 that used in house parts. Took 2 days to complete.
Business response:
Thank you for your feedback, James. We appreciate your acknowledgment of our fast diagnosis process. We understand that timely completion of repairs is crucial, and we are continuously working to improve our efficiency. Your comments regarding the timing of completing repairs will be taken into consideration as we strive to enhance our services. To discuss your experience in more detail, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We value your input and are here to assist you.
Janice was very thoughtful and prompt with information. My truck was repaired within the timeframe promised
Business response:
Thank you, Scott, for your positive feedback! We appreciate your recognition of Janice's thoughtful and prompt service. It's great to hear that your truck was repaired within the promised timeframe. We look forward to seeing you next time!
This was a very pleasant experience. The service man Artero was courteous, and explained all the mechanics notes. I was there for approximately one hour which is awesome! Thank you for beeing a pleasure to work with.
Business response:
Thank you, Donna, for your wonderful feedback! We are thrilled to hear that you had a pleasant experience and that Arturo provided you with courteous service. Our team strives to ensure that every visit is efficient and enjoyable, and we appreciate your recognition of that. We look forward to serving you again in the future!
Excelente servicio. Muy buena atención lo recomiendo totalmente vehículos en perfectas condiciones muy buenos precios.
Business response:
Thank you, Victor, for your wonderful feedback! We are delighted to hear that you had an excellent experience with our service and that you found our vehicles to be in perfect condition at great prices. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Samantha made this visit one of the best in the last couple of years. She was quick, professional and knowledgeable nad delivered my car on time.
Business response:
Thank you for the great feedback! We're thrilled to hear Samantha made your visit such a positive experience and got your car to you on time.
Samantha ther service advisor was great and informative. She made the process easy and seamless. She was knowledgeable and went above and beyond.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Samantha provided you with exceptional service and made your experience easy and seamless. Her dedication and knowledge truly reflect our commitment to customer satisfaction. We look forward to serving you again in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,690 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.