This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Samantha was extremely professional and polite. My total experience at the Nissan service centre was exceptional- mainly due to how well Samantha communicated with me throughout my vehicle service. A+++++++++ Samantha
Business response:
We are incredibly proud to hear about Samantha's exceptional customer service. Her professional communication and dedication to providing an outstanding customer experience truly set her apart. Your A+++++++++ rating and detailed feedback highlight exactly the kind of service we strive to deliver. Thank you for taking the time to recognize Samantha's outstanding work and for sharing such a glowing review of her performance. Employees like Samantha are the heart of our dealership, and we are fortunate to have team members who... read more
AK, my service person, was excellent from start to finish! So professional and so polite and helpful!
Business response:
We are delighted to hear about AK's outstanding service and the exceptional experience you had during your visit. Team members like AK are the cornerstone of our commitment to providing professional, courteous, and helpful customer service. Thank you for taking the time to recognize AK's excellent work and for sharing your positive feedback. We appreciate customers like you who help us celebrate our team's outstanding efforts.
personable-- professional--Knowledgeable Very helpful in all areas needing to be dealt with. Will use again!
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team to be personable, professional, and knowledgeable. Our goal is to provide comprehensive support to our customers, and it's great to know we met your needs effectively. We appreciate your trust in us and look forward to serving you again in the future!
Service was good and they hit the expected timeline and communicated on progress. Overall a decent experience.
Business response:
We appreciate your positive feedback about our service. We're glad we met your expectations by completing the work within the anticipated timeline and keeping you informed about the progress. Our team is committed to providing clear communication and reliable service. Thank you for choosing our dealership and for sharing your experience.
Great service. Kept me updated on service. Vehicles settings not messed with. Service advisor AK very personable.
Business response:
Thank you for your positive feedback about our service. We appreciate that our service advisor AK kept you informed throughout the process and maintained your vehicle's settings exactly as you expect. Our team is committed to providing transparent, personalized service that meets your specific needs. We're glad AK's personable approach enhanced your service experience, and we appreciate you taking the time to share your satisfaction.
My service rep was awesome. The best service I’ve ever had. I will def use them again.
Business response:
Thank you for your kind words! We’re delighted to hear that your service representative provided you with such an exceptional experience. Knowing this was the best service you’ve ever had truly means a lot to us. We look forward to assisting you again in the future and continuing to exceed your expectations!
Great service. Tony was quick and took care of everything. Even competed two recalls I did not even know about.
Business response:
Thank you for sharing your experience! We're so glad to hear that Tony provided quick and efficient service while ensuring everything was taken care of for you. Taking the extra step to address those recalls is all part of our commitment to keeping you safe and confident in your vehicle. We appreciate your trust in us and look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out. Thanks again!
The customer service representatives were extremely helpful & courteous! Leo is a gem! Only problem I ran into was they couldn’t wash the car as they normally do, due to burst frozen pipe!!!
Business response:
Thank you for your kind words and for sharing your experience! We're thrilled to hear that our customer service team, especially Leo, made such a positive impression. We'll be sure to pass along your compliments! We sincerely apologize for the inconvenience caused by the frozen pipe affecting our car wash service. Unfortunately, the weather threw us a curveball, but we’re working to resolve it as quickly as possible. We greatly appreciate your understanding and hope to provide you with the full experience next time. Thank yo... read more
Great service and communication, fast and reliable , will definitely use this location again for future appointments
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you received great service and communication during your visit. Providing fast and reliable service is our goal, and we're glad to have met your expectations. We look forward to assisting you with your future appointments. If you have any questions or need further assistance, please don't hesitate to reach out.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,538 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.