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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It went well for me, the only bad thing was that they charged me a fee for using my credit card, I didn't like that.
Business response:
Thank you for sharing your feedback! We're glad to hear that your overall experience went well. We understand your concern about the credit card fee, and we apologize for any inconvenience it caused. We will certainly take your feedback into consideration. If you have any further questions or concerns, feel free to reach out. We appreciate your business!
The experience was very nice and the process ran very smoothly . Everyone was very pleasant and professional
Business response:
Thank you for sharing your positive experience! We're so happy to hear that everything went smoothly and that our team provided pleasant and professional service. We truly appreciate your feedback and look forward to assisting you again in the future!
I had a great experience. Samantha was great, she made sure I was satisfied before I left. I will definitely be return for future service
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Samantha provided exceptional service and ensured your satisfaction. We look forward to welcoming you back for future service.
Fairly typical long wait for work done. No cups for the coffee maker or water dispenser.
Business response:
Thank you for your feedback regarding the wait time and the lack of cups for the coffee maker and water dispenser. We appreciate your input as it helps us improve our services. For further assistance, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com.
I’ve noticed improvement from when I first started visiting the service department. The service associates are now more attentive and helpful than they were before. Nice improvement from the earlier experience
Business response:
Thank you for your feedback! We are glad to hear that you have noticed improvements in our service department. Our team strives to be attentive and helpful, and it's rewarding to know that our efforts are making a difference in your experience.
It was great, the tech that worked on my car also went above and beyond and cleaned my engine bay the techs there were friendly and knowledgeable but also so were the service advisors, I plan to keep coming here for my oil changes and make sure to get them done right by coming here.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our technician went above and beyond to clean your engine bay and that you found our team friendly and knowledgeable. We look forward to continuing to provide you with excellent service for your oil changes in the future.
Samantha was amazing. She was so attentive and tried hard to get the warranty department to cover all of the issues with my new car. The process is exhausting and unnecessary. Although not all items were able to get corrected, I know that she did the best she could, given Nissan’s policies. Samantha is professional, friendly, and very responsive. She is the best service center employee I have worked with.
Business response:
Thank you for sharing your experience! We're glad to hear that Samantha provided such attentive and professional service. While the process may have been challenging, we appreciate her efforts to work within Nissan’s policies and advocate on your behalf. Your recognition of her as the best service center employee you’ve worked with means a lot to us. We look forward to continuing to assist you in the future!
I received great customer service from Leo and the team. My experience was what I expect from a dealership and will now be servicing all of my Nissans at this location.
Business response:
Thank you for the kind words! We're so glad to hear that Leo and the team provided you with great customer service. It's fantastic to know that your experience met your expectations, and we're excited to have you continue servicing your Nissans with us. We look forward to seeing you again!
Leo, my go to guy, is GREAT! He takes good care of me and my vehicle.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Leo is providing you with excellent service. Your satisfaction means the world to us, and we appreciate your support!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,930 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.