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The Animal Hospital of North Charleston
- Veterinarians
- North Charleston, SC
About this business
Location details
8636 Dorchester Rd, Suite 112, North Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The entire staff is friendly, helpful, knowledgeable and loving towards my dog. Staff is easy to talk to and gives great information regarding dog. I highly recommend.
From the vet to the technicians, every single individual me and my sweet boy Deuce came into contact with at The Animal Hospital, was amazing. They truly made me feel like they loved my boy as much as I did. Dr Cain truly went above and beyond to try to figure out what the problem was. We had lots of tests and xrays but they always were forthcoming with the costs and their recommendations. Even when I opted not to do certain tests, I never was made to feel like I was being a bad person. They did a fantastic job at always fol... read more
I went one time the vet was late , no big deal it happens. Then they ordered refills on the medication prescribed I called telling them I'd be by to pick it up. I had to wait because one day they were closed due to a holiday. I went to pick it up they said it was put back and now they are out of stock. The front desk staff was not friendly every time I went in from day of scheduling appointment, first appointment and picking up medication. I was not impressed being a new client and will not be returning. My coworkers recomme... read more
Business response:
Hello Jamie G., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us, and we would like to assist you with making things right. We value your business. Would you allow us the opportunity to look into your visit by reaching out to you offline? If you’re open to discussing your experience further, please call our office and ask to speak to the practice manager.
The absolute worst veterinarian office I've ever experienced. Bogus charges fictitious illnesses, subpar pet care, Outrageous charges.
Business response:
We appreciate your feedback and are sorry to hear that we did not meet your expectations. Our top priority is to provide compassionate care and excellent service to our patients. We wish you well.
Assistant was very unpleasant when answering questions over the phone. Upon arrival this location is filthy, clearly hasn't been cleaned in some time. spoke to the "manager" was told to call back to speak to another manager... unhelpful in all categories.
Business response:
Hello, Heather R- Thank you for sharing your feedback. We are so sorry to see a review for less than 5 stars. We wanted to reach out to you directly however, we're unable to locate you in our system based on your Yelp username, and wonder if you possibly reviewed the wrong animal hospital. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at (843) 552-8278 OR info@theanimalhospital.net. We h... read more
I have brought my cat and dog to this vet clinic. They have no regard for anyone except themselves. You must be punctual for an scheduled appt but that means nothing to them. Over scheduled vets and understaffed techs make it horrible to get in without a week in advance. You have to wait usually 45 minutes before you see someone and can understand that occasionally but it is all the time. You better not be late for you appt as they will cancel it. I think there lack of compassion and care to the pets and owners adds to... read more
Business response:
Hello, We are so sorry to hear you weren't completely happy with your visit. We do our best to accommodate all clients in a timely manner, however, our records indicate that your pet was due for a rabies vaccine, which requires an appointment with one of our doctors. The appointment which you already had scheduled was based on time with a technician, and we did not have availability for the exam with a doctor that day. Per South Carolina law, an updated exam by a doctor is required in order to give the vaccine. We explained ... read more
This hospital has a good vet but they are difficult when trying to book an appointment and not accommodating when you have a pet that needs to be see sooner rather than later. I really cant in good conscience recommend this hospital.
Business response:
Hi Sharron, I sincerely apologize that you felt accommodated. I would really much like the opportunity to talk through your experience with you so that we may serve other clients better and so that I may provide coaching to my team. Often times our schedule gets so full with sick pets and emergencies that we cannot care for other pets without compromising the standard of care, and we refuse to allow that to happen, but that should be communicated to you clearly. Please feel free to reach out as I would like the opportun... read more
Frequently asked questions about The Animal Hospital of North Charleston
How is The Animal Hospital of North Charleston rated?
The Animal Hospital of North Charleston has a 4.8 star rating with 1,047 reviews.
When is The Animal Hospital of North Charleston open?
The Animal Hospital of North Charleston is closed now. It will open at 8:00 a.m.