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The Blind Factory

4.7
  • Home Services
  • Hilliard, OH

About this business

Home ServicesDoors & Windows

Location details

3670 M, Parkway Ln, Parkway Ln, Hilliard, OH, 43026, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 12:00 p.m.
SunClosed
4.7264 reviews
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Janice B.'s profile image
Janice B. 
4 years ago

Each visit was professional. I really love my Norman Blinds. 

Business response:

Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon. 

Mary C.'s profile image
Mary C. 
4 years ago

A very no stressful experience from start to finish 

Business response:

We enjoy getting feedback from awesome clients like you! Our committed staff is pleased to see your positive review. We look forward to serving you again. 

Mary Jo & Jim B.'s profile image
Mary Jo & Jim B. 
4 years ago

Seamless process from beginning to end. Gina was personable and informative. The installation went quickly even though we had many window coverings. Pricier thanks I expected, but I’m happy with the results. 

Business response:

Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again. 

Vicki R.'s profile image
Vicki R. 
4 years ago

Outstanding! Done business with Blind Factory on 2 houses that I have owned and Blind Factory was incredible. Service from first initial call to installation 

Business response:

Thanks for sharing your experience with us! Your feedback helps us to continue to grow. 

Carol R.'s profile image
Carol R. 
4 years ago

The ordering and measuring process was easy. Installation was on time and professional. We are very happy with our blinds! 

Business response:

Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. 

Debbie A.'s profile image
Debbie A. 
4 years ago

Great job! Highly recommend. Everything from the selection process to installation was professional. 

Business response:

We are glad you've enjoyed your time with our team. Thanks for choosing us! 

Renee S.'s profile image
Renee S. 
4 years ago

Good experience from start to finish. Sales consultant provided great response for quote and provided honest estimate of delivery time and installation. Gentleman who did install was on time and professional. Definitely recommend Blind Factory. 

Business response:

Our team loves hearing from happy customers. Thank you so much for sharing your feedback! 

Cheryl M.'s profile image
Cheryl M. 
4 years ago

Wonderful experience blinds are fantastic! The installers need to have more knowledge of the remote app and how to control the blinds. That’s the only improvement we could suggest. 

Business response:

Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. 

Sue L.'s profile image
Sue L. 
4 years ago

These blinds replaced the ones I had for at least 16 years. Pam was easy to work with and communicated well with me 

Business response:

We're happy to see you enjoyed your experience! We'll share your kind words with our associates. Thanks for sharing your thoughts. 

Frequently asked questions about The Blind Factory

How is The Blind Factory rated?

The Blind Factory has a 4.7 star rating with 264 reviews. 

When is The Blind Factory open?

The Blind Factory is closed now. It will open on Tuesday at 10:00 a.m.