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The Brennity at Melbourne Senior Living
- Retirement Homes
- Melbourne, FL
About this business
Location details
7300 Watersong Ln., Melbourne, FL, 32940, United States
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My loved one was previously a resident at The Brennity at Melbourne Senior Living and the experience was not good. Based on our experience, I would not recommend this facility to others.
Business response:
We appreciate you taking the time to leave a review of The Brennity at Melbourne Senior Living. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from prospective residents and their families. In order to understand more about your feedback of The Brennity at Melbourne Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Melissa Sl... read more
Living at The Brennity My wife and I moved to the BRENNITY,Melbourne Fl in May of 2018. When we moved into our cottage it was very nice, - people were friendly, employees were friendly and helpful, and the food was delicious. Around the last of November or the first of December everything changed for the worse. Decisions by local managers as well as people from corporate changed our transportation arrangements, we had to wait three weeks to go shopping (at Christmastime!), we could only get free transportation to doctors on ... read more
Business response:
Ron, Thank you for taking the time to leave a review. The Brennity at Melbourne Senior Living has an incredibly active and vibrant Facebook page. Here’s the link [Hyperlink: https://www.facebook.com/TheBrennityAtMelbourne/]! Associates at the Brennity at Melbourne Senior Living are tenured and committed to providing the best possible experience for all residents. In order to better understand your situation, we invite you to speak with our Regional Director of Operations Erik Hammerquist at 845-367-3232.
Not enough staff, food shortage, did dispense medication properly - Residents falling numerous times needing hospital care w/ stittches - spouse sent to hospital and no one contacted me.
When we first moved in ,this was a beautiful southern mansion style facility. It’s been remodeled to look like a dentist office with no awareness of geriatric safety, tile floors for main areas very slippery in rain and a hard surface to for falls. They havehad 12 managers in 12 years! Corporate offices in Texas . Recently added recreational area which over 80’s could not use- anyone want to push a 4 foot chess piece? In the heat of florida with no shade coverings? No triage medical services- don’t be fooled by claims for on... read more
I am thinking of taking my husband out. He has fallen and they do not know how he fell. The first time his medications were due for renewal, they waited until he ran out so they could use their pharmacy instead of VA> they did tell us they were gonna take him and drop him off at his appointments. They are very understaffed and when you talk to the director he says they are not understaffed. They have 1 nurse for the entire facility, that is for independent living, assisted living, and memory care. They have their doctor come... read more
We haven't been able to visit since April, and the communication has severally been lacking between the staff members and the residents and the staff members and the families. Our loved one fell outside and she had to get herself over to a tree to get yourself up and the staff didn't know about it. She had also fallen in her room, she was able to pull the cord to get help but the staff members did not tell us about it like they should of, we had to hear about it from our loved one.
[Name removed] gave us a great tour. Was very nice, 2 saltwater pools were a surprise! All the staff were very cheerful. I do like the fact that it is a gated community.
My wife and I moved to the BRENNITY,Melbourne Fl in May of 2018. When we moved into our cottage it was very nice, - people were friendly, employees were friendly and helpful, and the food was delicious. Around the last of November or the first of December everything changed for the worse. Decisions by local managers as well as people from corporate changed our transportation arrangements, we had to wait three weeks to go shopping (at Christmastime!), we could only get free transportation to doctors on Tuesdays and Thursdays,... read more
My stepmom wanted to leave after a few months. Everything was distasteful, especially the food, but the rude management, too. The residents are too afraid to speak up because they get bullied for telling when something is wrong. When things break, they are too cheap to fix them and the residents suffer. If they complain they are humiliated. For all of this, the price seems to be the highest in Brevard.
Frequently asked questions about The Brennity at Melbourne Senior Living
How is The Brennity at Melbourne Senior Living rated?
The Brennity at Melbourne Senior Living has a 3.7 star rating with 324 reviews.
When is The Brennity at Melbourne Senior Living open?
The Brennity at Melbourne Senior Living is open now. It is open 24/7.