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The Brennity at Melbourne Senior Living
- Retirement Homes
- Melbourne, FL
About this business
Location details
7300 Watersong Ln., Melbourne, FL, 32940, United States
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Very nice but a little expensive for our goals. Would be great if we were just looking for independent living. Assisted living quarters seemed too small compared to others
Briitney, Julie, Steven, Patti, Kelly and Robert...thank you so much for giving me the peace of mind that my mom is well taken care of every day when she is in your care. It is not easy being so far away from her. Thank you again!
Everyone seems really nice and friendly. It has a feel like home atmosphere. Had a lot of my questions asked and seemed everyone was happy. I think it would be a great fit for sure. It also is a reasonable price for what your getting.
The Independent living side was very nice, the people were very happy there, the rooms were big, and they have lots of staff. However the Assisted Living portion, I was unimpressed. They were actually having an open house, and I just ended up there. The person giving the tour wasn't very familiar with the assisted living side, so they couldn't answer all of my questions. They are a huge community. I wasn't impressed with the rooms, they were on the smaller side, and some of them doubled up. I saw a person out front kinda slu... read more
We toured here when we were looking into options. I really liked it, and wanted to have mom here. However there were no openings when we needed it. It's obviously a very nice place, since they have no room.
We toured this community while looking into care options for a loved one. I really liked that the medications were kept in the patients room. Really clean atmosphere. I really felt like Sue, the director, was more concerned about my parents getting into the right place than getting into her community. The rooms were a little small, though.
Overall things we're pleased with how things are going with The Brennity at Melbourne! It's a very nice looking community, and they do a great job keeping everything looking clean and well kept. For the most part the staff have all been very friendly, professional, and caring. Some of the newer and younger caregivers are still have some learning to do, but the service overall has been good. They also do a great job with the care, although they could be better about listening to the desires of the family regarding their loved... read more
Brennity's quality and services were amazing when I first looked into it. When I moved my parent into the facility, the care was excellent. I was contacted with every fall or medical concern. Over the last few months, the quality has gone downhill. My parent's blood pressure has gone from normal to high and we have not been contacted, has been left in a room so unbearably hot it felt like a sauna when I walked in. The request has been made for assistance with exercise and it has not been honored after repeated requests. The ... read more
Business response:
I am sorry that you have had a bad experience at The Brennity at Melbourne. We strive to provide the best care and lifestyle we can for our residents. I would like to take the opportunity to speak with you personally in order to address your concerns and also to find ways to improve our services. Please call me at [removed]. Marguerite Kraska Regional Director of Operations
Rented a cottage. Showed local management serious deficiencies making the cottage unlivable. They promised fixes which didn't happen. I then had to contact Brennity Corporate to get a refund.
Business response:
We appreciate you taking the time to leave a review of The Brennity of Melbourne Senior Living. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current and former residents and their families. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, Melissa Sloper, at 817.22... read more
Frequently asked questions about The Brennity at Melbourne Senior Living
How is The Brennity at Melbourne Senior Living rated?
The Brennity at Melbourne Senior Living has a 3.7 star rating with 308 reviews.
When is The Brennity at Melbourne Senior Living open?
The Brennity at Melbourne Senior Living is open now. It is open 24/7.