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The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 11:30 a.m. to 8:30 p.m. |
The service experience was very rushed. We had a 8 pm reservation and they were trying to rush as soon as we sat down. Asked for our order before giving us menus. The food was great and everyone enjoyed their dishes but before we could finish our dinners we were asked if they could clear our plates. Tip don’t got there close like an hour before closing if you want a relaxing meal.
Business response:
Thank you for your recent visit to The Chateau and taking the time to provide us with your feedback. We apologize if our team made you feel rushed during your meal, as we strive to make every visit a pleasant one. We understand that timing is an important factor in an enjoyable dining experience and we have taken note of the issue you mentioned regarding being asked for orders and for plates to be cleared before everyone had finished their meals. At The Chateau, we value all feedback from our customers, as it helps us improv... read more
The food as always was great. The service we have had in the past has always been good, but on this visit the service was one of the worst I’ve ever experienced anywhere. We’ll still go back. Everyone has a bad day, just disappointed that we shared that bad day with the server
Business response:
Thank you for dining with us at The Chateau and for taking the time to review your visit. We’re sorry to hear that your service was not up to our usual standard on this occasion, and apologize for any inconvenience. We appreciate you giving us the chance to turn around your experience, as we strive to provide excellent customer service for all of our guests. Everyone really appreciates the feedback and will use it to further improve our service going forward. We’re glad that despite this incident you still plan on dining wit... read more
The toasted raviolis with meat sauce is my favorite!! Sam was a great server!
Business response:
Thank you so much for your kind review about The Chateau, Dsim! We are thrilled to hear that our restaurant's made it to the top of your favorite list, especially with regard to our delicious toasted raviolis. It's wonderful to see that Sam was such a great server too. We share your appreciation and we will pass on the appreciation and kind words to Sam. We truly appreciate your recommendation and flare of enthusiasm towards The Chateau and look forward to welcoming you back soon!
Great waiter, pleasant and efficient, good comfort food.
Business response:
Thank you for your kind words, Linda! We're thrilled to hear that you enjoyed your experience with us at The Chateau. Our waiter's goal is to make sure all our valued customers have a positive dining experience and it sounds like they met that goal! We love setting the atmosphere with our delicious comfort food and we take great pride in serving up dishes that not only fill your appetite but provide comfort too. We look forward to welcoming you back soon!
was at Andover location a few weeks ago... had exact same. a touch better at the original 1933 location.. but good old school italian food.
Business response:
Thank you so much for your kind review and for taking the time to compare both our 1933 Waltham location and our Andover location, sjlfood. We take great pride in providing consistent old-school Italian meals across all of our locations. We're delighted to hear you enjoyed your experience and we hope you choose to visit us again soon!
Such good food that hasn’t changed in 45 years!
The Chateau is an “old school” Italian restaurant, and there are not very many left. Food is traditional southern Italian and very good quality. I’ve been going there for years and it is always wonderful!
Business response:
Thank you for the kind words, diva1! We are so pleased to hear that your experience at The Chateau Waltham has been pleasant and enjoyable and that we have gotten to serve you over the years. As you mentioned, there are not many places like us left! We strive to not only remain traditional but also provide high-quality Italian cuisine. Thank you for your continued support and loyalty. We look forward to welcoming you again soon!
The food was outstanding and so was the service. So much to choose from. Angel took great care of us.
Business response:
Thank you for taking the time to review your experience at The Chateau Waltham, Peter! We're thrilled to hear that our food and service met your expectations. It sounds like Angel was especially dedicated in ensuring you had a terrific time. We're so glad you enjoyed yourselves and we look forward to welcoming you back anytime! If there's ever anything that we can do to enhance your experience, please don't hesitate to let us know.
Our entrees were delicious. The restaurant is a little dated but clean and friendly.
Business response:
Thank you for the kind words Bonzo! We are delighted to hear that your meal at The Chateau Waltham was not only appetizing, but that our restaurant was clean and welcoming. We take great pride in providing an enjoyable experience to all of our guests and it is gratifying to know that these efforts have been recognized. Should you decide to return, please do let us know so that we can continue to make your visit a memorable one. Thanks again for your patronage – we look forward to seeing you soon!
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,732 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is closed now. It will open at 11:30 a.m.