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The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Amazing waitstaff that have become friends over time and consistently yummy food (at a great price) keep my me, my friends and family coming back time and again!
Business response:
We're absolutely delighted to hear about your positive experiences with us! Our amazing waitstaff takes pride in making guests feel like friends, and we're thrilled to hear that they've become such a memorable part of your visits. Providing consistently delicious food at a great price is always our goal, and we're grateful that you, your friends, and your family choose to dine with us time and again. Your loyalty and support mean a lot to us, and we can't wait to welcome you back for many more enjoyable moments in the future... read more
Everything went smoothly. No complaints. Will go back again.
Business response:
Joseph, Thank you for sharing your positive 5-star experience with us. We're thrilled to hear that everything went smoothly during your visit, and we greatly appreciate your support. We look forward to welcoming you back again and providing you with another enjoyable dining experience
Always great! The updated menu is prepared well. Seafood is fresh.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you consistently have great experiences at our restaurant and that you appreciate our updated menu. Using fresh ingredients and preparing our dishes well is a top priority, and it's fantastic to know that you've enjoyed our seafood offerings. Your support and kind words mean a lot to us, and we look forward to continuing to provide you with excellent dining experiences.
Excellent as always! Fresh seafood, fantastic pizza.
Business response:
Thank you for your glowing review! We're thrilled to hear that the fresh seafood and fantastic pizza continue to delight you at The Chateau. It's always a pleasure to serve you, and we look forward to maintaining this standard of excellence on your future visits!
We ate in the lounge by choice. Excellent service and equally excellent food.
Business response:
It's great to hear that you had an excellent experience dining in the lounge at The Chateau! We're delighted that both the service and food met your expectations. Thank you for your kind words, and we look forward to serving you again soon with more of the same high-quality experience you enjoyed.
Our server was delightful. This was a special get together and she very graciously took our photo.
Business response:
We're thrilled to hear that your server added to the enjoyment of your special get-together at The Chateau. It's wonderful that she could capture the moment for you with a photo. Thank you for choosing us for your gathering, and we look forward to welcoming you back for more memorable experiences!
The service experience was very rushed. We had a 8 pm reservation and they were trying to rush as soon as we sat down. Asked for our order before giving us menus. The food was great and everyone enjoyed their dishes but before we could finish our dinners we were asked if they could clear our plates. Tip don’t got there close like an hour before closing if you want a relaxing meal.
Business response:
Thank you for your recent visit to The Chateau and taking the time to provide us with your feedback. We apologize if our team made you feel rushed during your meal, as we strive to make every visit a pleasant one. We understand that timing is an important factor in an enjoyable dining experience and we have taken note of the issue you mentioned regarding being asked for orders and for plates to be cleared before everyone had finished their meals. At The Chateau, we value all feedback from our customers, as it helps us improv... read more
The food as always was great. The service we have had in the past has always been good, but on this visit the service was one of the worst I’ve ever experienced anywhere. We’ll still go back. Everyone has a bad day, just disappointed that we shared that bad day with the server
Business response:
Thank you for dining with us at The Chateau and for taking the time to review your visit. We’re sorry to hear that your service was not up to our usual standard on this occasion, and apologize for any inconvenience. We appreciate you giving us the chance to turn around your experience, as we strive to provide excellent customer service for all of our guests. Everyone really appreciates the feedback and will use it to further improve our service going forward. We’re glad that despite this incident you still plan on dining wit... read more
The toasted raviolis with meat sauce is my favorite!! Sam was a great server!
Business response:
Thank you so much for your kind review about The Chateau, Dsim! We are thrilled to hear that our restaurant's made it to the top of your favorite list, especially with regard to our delicious toasted raviolis. It's wonderful to see that Sam was such a great server too. We share your appreciation and we will pass on the appreciation and kind words to Sam. We truly appreciate your recommendation and flare of enthusiasm towards The Chateau and look forward to welcoming you back soon!
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,624 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is closed now. It will open at 11:30 a.m.