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The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Excellent as always! Fresh seafood, fantastic pizza.
Business response:
Thank you for your glowing review! We're thrilled to hear that the fresh seafood and fantastic pizza continue to delight you at The Chateau. It's always a pleasure to serve you, and we look forward to maintaining this standard of excellence on your future visits!
We ate in the lounge by choice. Excellent service and equally excellent food.
Business response:
It's great to hear that you had an excellent experience dining in the lounge at The Chateau! We're delighted that both the service and food met your expectations. Thank you for your kind words, and we look forward to serving you again soon with more of the same high-quality experience you enjoyed.
Our server was delightful. This was a special get together and she very graciously took our photo.
Business response:
We're thrilled to hear that your server added to the enjoyment of your special get-together at The Chateau. It's wonderful that she could capture the moment for you with a photo. Thank you for choosing us for your gathering, and we look forward to welcoming you back for more memorable experiences!
The service experience was very rushed. We had a 8 pm reservation and they were trying to rush as soon as we sat down. Asked for our order before giving us menus. The food was great and everyone enjoyed their dishes but before we could finish our dinners we were asked if they could clear our plates. Tip don’t got there close like an hour before closing if you want a relaxing meal.
Business response:
Thank you for your recent visit to The Chateau and taking the time to provide us with your feedback. We apologize if our team made you feel rushed during your meal, as we strive to make every visit a pleasant one. We understand that timing is an important factor in an enjoyable dining experience and we have taken note of the issue you mentioned regarding being asked for orders and for plates to be cleared before everyone had finished their meals. At The Chateau, we value all feedback from our customers, as it helps us improv... read more
The food as always was great. The service we have had in the past has always been good, but on this visit the service was one of the worst I’ve ever experienced anywhere. We’ll still go back. Everyone has a bad day, just disappointed that we shared that bad day with the server
Business response:
Thank you for dining with us at The Chateau and for taking the time to review your visit. We’re sorry to hear that your service was not up to our usual standard on this occasion, and apologize for any inconvenience. We appreciate you giving us the chance to turn around your experience, as we strive to provide excellent customer service for all of our guests. Everyone really appreciates the feedback and will use it to further improve our service going forward. We’re glad that despite this incident you still plan on dining wit... read more
The toasted raviolis with meat sauce is my favorite!! Sam was a great server!
Business response:
Thank you so much for your kind review about The Chateau, Dsim! We are thrilled to hear that our restaurant's made it to the top of your favorite list, especially with regard to our delicious toasted raviolis. It's wonderful to see that Sam was such a great server too. We share your appreciation and we will pass on the appreciation and kind words to Sam. We truly appreciate your recommendation and flare of enthusiasm towards The Chateau and look forward to welcoming you back soon!
Great waiter, pleasant and efficient, good comfort food.
Business response:
Thank you for your kind words, Linda! We're thrilled to hear that you enjoyed your experience with us at The Chateau. Our waiter's goal is to make sure all our valued customers have a positive dining experience and it sounds like they met that goal! We love setting the atmosphere with our delicious comfort food and we take great pride in serving up dishes that not only fill your appetite but provide comfort too. We look forward to welcoming you back soon!
was at Andover location a few weeks ago... had exact same. a touch better at the original 1933 location.. but good old school italian food.
Business response:
Thank you so much for your kind review and for taking the time to compare both our 1933 Waltham location and our Andover location, sjlfood. We take great pride in providing consistent old-school Italian meals across all of our locations. We're delighted to hear you enjoyed your experience and we hope you choose to visit us again soon!
Such good food that hasn’t changed in 45 years!
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,678 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is closed now. It will open at 11:30 a.m.