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The Drying Company

4.9

About this business

Location details

3005 John Deere Rd, Toano, VA, 23168, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,644 reviews
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Stephen R.'s profile image
Stephen R. 
8 years ago

Although a day late due to their scheduling issues, the crew was totally professional, did a superb job, protected furnishings, and thoroughly cleaned up what is, by necessity, a very messy process. Took three solid days plus a extra day for electrical work. Not cheap, but certainly worth the investment. 

Business response:

"Mr. [Member Name Removed], Thank you for leaving us your feedback! We apologize for any delay in the scheduling, however, we are glad to hear that you had a good experience with our install team. We will certainly share your feedback with them. Please reach out to us if you have any questions, or if there is ever anything else we can do to help. Have a great day!" Read more 

David W.'s profile image
David W. 
8 years ago

Absolutely superb work throughout starting with the inspection thru work cost estimate and execution of the project. Every crew member was completely professional. On time, clean, answered all questions completely, exceptionally knowledgeable and willing to explain "why" in detail. Polite, courteous, professional AND the work was done quickly, completely and they took every action to ensure our house remained clean and without any damage. NONE BETTER. We replaced our previous HVAC service provider with the Drying Company and... read more

Business response:

"Thank you so much for taking the time to review us! We really appreciate it!" 

Jennifer R.'s profile image
Jennifer R. 
8 years ago

The team at The Drying Company did a great job communicating the scope of the project and helping with random questions we had while considering this investment. The work was completed in a timely way and all employees were courteous and prompt. This was a major expense we weren't necessarily planning on, but with the information we received from Tony we felt confident that we were making an informed decision to help safeguard our home from future mold and moisture issues. 

Business response:

"Thank you for taking the time to tell others about your experience! We love to hear your feedback and it was a pleasure to help you!" 

Philip L.'s profile image
Philip L. 
9 years ago

Went well. Damage to existing HVAC duct work during demo, and issues with the installed dehumidifier stretched the initial 1 week completion estimate to over three weeks. However there was a long holiday weekend involved. The Drying Company repaired all issues at their expense. 

Business response:

"Thank you for taking the time to review us! If unexpected things happen, we always want to take care of our customers and make things right--we appreciate the overall A rating." 

Carlton H.'s profile image
Carlton H. 
9 years ago

Entire job met and exceeded my expectations. My salesman, Mike O'Bier and project manager, Joe Craven were both professional, prompt and highly skilled. Air quality is much better and utility bill is lower. Lastly, the owner and all the staff were a pleasure to deal with. Company is very customer oriented. 

Business response:

"It was a pleasure to help you! Thank you for taking the time to tell others about your experience!" 

Robert T.'s profile image
Robert T. 
10 years ago

Hard working crew. Initially good explanation and sale pitch. Work was done promptly. However, the quality never met my expectations and the crawl space has never been water free. I think the footings should have been leveled/filled. The people were always friendly and courteous. 

Bruce T.'s profile image
Bruce T. 
10 years ago

The result was excellent. 

Business response:

"Thank you for sharing your feedback!" 

Ronald B.'s profile image
Ronald B. 
10 years ago

Arrived on day expected at the approximate time. The two person teambegan work about 9:30 am and worked straight through until 2:30 pm at which time the team was prepared to blow in insulation. However, insulation machine was not operating properly. They scheduled to come back the next day to complete job. I inspected work and found a few items they did not foam insulate so made a list so when they came back the next day they checked and completed foam insulation of the rest of the items and then blew in the insulation. Mana... read more

Business response:

"Thank you for taking the time to review us and spread our good reputation! We would love to hear more about the difference our work has made in your comfort and energy since we installed insulation in your home!" 

Steve R.'s profile image
Steve R. 
10 years ago

The process went very smoothly. There were several teams that worked on my project. The initial workers removed all of the old insulation and trash left under the house during construction, and cleaned the joists. Later a perimeter drain system was installed, and the final job was to insulate the foundation perimeter and install the vapor barrier. All the work was done in a professional manner and the workers were all very courteous. They were on time and on budget. 

Business response:

"Thank you for giving a detailed description of how we helped you! That is very helpful for other homeowners who are not sure what to expect and are deciding which contractor to trust. We are more than happy to serve you! Let us know if there is anything we can help you with in the future!" 

Frequently asked questions about The Drying Company

How is The Drying Company rated?

The Drying Company has a 4.9 star rating with 1,644 reviews. 

When is The Drying Company open?

The Drying Company is closed now. It will open tomorrow at 8:00 a.m.