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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,184 reviews
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Estella V.'s profile image
Estella V. 
2 years ago

From the minute I walked in to the minute I walked out, this place made me feel like I really matter. Great staff and my nurse practitioner was amazing! Barbara Blow 

Business response:

Hello Ms. Velez, We are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights! Thank you for taking the time to share your feedback with us. Our patients ALWAYS matter! If their issue is larger or small.....they all matter. Our NP Barbara, is truly fantastic! We appreciate and value your opinion. Please get well soon and thank you again. 

Sylase R.'s profile image
Sylase R. 
2 years ago

Super nice staff, quick service as well. 

Business response:

Hello, We are glad to hear that you had a positive experience at our clinic. Thank you for your feedback! We appreciate you choosing us and hope you never need us again in the future, but if you do, we'll be ready and waiting! Please take care. 

John B.'s profile image
John B. 
2 years ago

Great experience! 

Business response:

Hello Mr. Black, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Please get well soon. 

Elizabeth B.'s profile image
Elizabeth B. 
2 years ago

Very professional 

Business response:

We appreciate your feedback, Elizabeth. Thank you for trusting us with your care. If you ever need us, don't hesitate to reach out at (210) 880-3223. 

Felicia M.'s profile image
Felicia M. 
2 years ago

Of course no one wants to have to go to any emergency medical facility but this one was by far the best. Fast, easy, and compassionate staff. Dr. Williams was so thorough and caring that I wish she could be my primary doctor. Couldn’t recommend this place enough. 

Business response:

Hello Ms. Macias, We are so glad to hear about your positive experience at The Emergency Clinic. Thank you for your kind words about our staff and Dr. Williams. Dr. Williams and her staff are truly top notch!!!! We strive to provide the best care possible for our patients each and every visit. We appreciate your recommendations and we hope you feel much better very soon. Thank you again and please take care. 

Tana T.'s profile image
Tana T. 
2 years ago

Came in with a facial laceration. Was seen very quickly. Great knowledgeable and gentle care. I received very thorough aftercare instructions. Price was reasonable. 

Business response:

We are glad to hear that you had a positive experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback with us. If you ever need our services again, don't hesitate to reach out at (210) 880-3223. 

Oscar W.'s profile image
Oscar W. 
2 years ago

I had great care for my injury. 

Business response:

We're glad to hear that you had a positive experience. Thank you for trusting us with your care. If you have any further feedback, please don't hesitate to reach out at (210) 880-3223. 

Tiffany E.'s profile image
Tiffany E. 
2 years ago

My wait time was speedy as usual. I was seen and treated appropriately, not sent away to after barely looking at me like other places with not even a single medication. The emergency clinic of Alamo Heights is my go to when I need urgent care. NP Barbara, was very caring and took time to listen to my concerns and symptoms. She gave me adequate treatment for my issues and I left feeling a lot better than when I arrived. I thank the entire staff as they’re always pleasant! 

Business response:

We are thrilled to hear about your positive experience. Thank you for trusting us with your care. We are glad that Barbara provided you with excellent care and that you left feeling better. We appreciate your kind words and look forward to serving you again in the future. 

Elisa N.'s profile image
Elisa N. 
2 years ago

. Excellent doctor. Excellent staff. I required a CT scan with contrast and was able to do this at this Clinic/ Emergency. By far much better treatment than a Hospital Emergency Room. This ER Clinic is able to do the same things a Hospital ER can without waiting forever. 

Business response:

Hello Ms. Nieto, We are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for choosing us for your medical needs. You can always get a great ER experience by choosing us over a hosptial based ER, plus little to no wait time, transparent billing, and caring professionals only interested in your well being. We are open 24/7 as well. Thank you for the kind words. Please geel better soon. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,184 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.