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The Emergency Clinic

5.0

About this business

The Emergency Clinic Alamo Heights provides 24 hour emergency room care in Alamo Heights and the surrounding San Antonio area. Our ER facility is equipped to handle both major and minor emergencies for all ages. We combine advanced emergency techniques with knowledgeable physician care. Whether a patient has a sore throat or serious chest pains, our emergency room team can provide proper care. 24 Hour Alamo Heights ER The Emergency Clinic Alamo Heights is open 24 hours a day, 7 days a week. Our emergency room provides ER ca... read more

Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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5.03,014 reviews
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Cilicia P.'s profile image
Cilicia P. 
a year ago

The staff was friendly. The doctor ran all labs to make sure my vitals were fine. She explained everything in detail. 

Business response:

Hello, Thank you for your wonderful feedback. We're glad to hear that you had a positive experience at The Emergency Clinic Alamo Heights. So glad you found our staff to be friendly and the physician made sure everything was fine with you before releasing you. We appreciate the 5 star rating. Please take care and thank you again. 

Lee M.'s profile image
Lee M. 
a year ago

Dr. Kang and Nurse Javier were wonderful. I appreciated their prompt care and concern for my hiking injury. I left knowing how to care properly for my wound to allow it to heal well. Would highly recommend this facility for the medical skills and empathy. For some reason, my insurance couldn’t be billed on the weekend and their office has yet to follow up with me on whether or not they were successful in submitting a claim. 

Business response:

Hello, Thank you for such a postive review. We love the 5 star rating and all the kind words. Thank you for the recommendations as well. We will definately check on your inquiry. In the meantime, thank you again and please heal quickly. 

Veronica R.'s profile image
Veronica R. 
a year ago

Dr. Williams was very informative and helped me understand issues I was feeling. I came here for a second opinion because I didn't have a great experience at another urgent care clinic. Love how I can always speak with someone if I have any questions and I'm not referred to a 1800 number. 

Business response:

Hello Ms. Rodriguez, We're glad we could provide you with the care and information you needed. Dr. Williams always takes the time she needs to help people any way she can. Thank you for choosing The Emergency Clinic Alamo Heights for your healthcare needs. Please take care. 

Melissa P.'s profile image
Melissa P. 
a year ago

Everything from when I first stepped through the door till I stepped out of the door was beyond exceptional. It was clean and welcoming and the service was excellent. The staff were so friendly and made you feel so cared for. No one wants to have to seek medical attention but I have been there a couple of other times in the past few years and I would never want to go anywhere else. My sincere appreciation for caring for me. Hat’s off to this amazing staff!! 

Business response:

Hello Ms. Pagador, We are so glad to hear that you had a positive experience at our clinic! Thank you for your kind words and for choosing The Emergency Clinic Alamo Heights for your medical needs. We are always here to provide exceptional care for our patients 24 hours a day every day. Hope you start feeling much better very soon. Thank you so very much! 

Susan C.'s profile image
Susan C. 
a year ago

Thorough evaluation of issue and prompt , friendly service. 

Business response:

Hello Ms. Choice, We appreciate your positive feedback. Thank you for choosing The Emergency Clinic Alamo Heights for your healthcare needs recently. We are so pleased with the 5 star rating and such kind words. Please get well soon. Thank you again. 

Robert W.'s profile image
Robert W. 
a year ago

Outstanding service and attention to my symptoms and questions. Checkin was very easy and fast and I was seen very quickly 

Business response:

Hello Mr. Willoughby, We're glad to hear that you had a positive experience at our clinic. Thank you for sharing your feedback with us! So glad to hear check in was easy and that you were seen quickly! Please get well soon. Thanks again. 

Estella V.'s profile image
Estella V. 
a year ago

From the minute I walked in to the minute I walked out, this place made me feel like I really matter. Great staff and my nurse practitioner was amazing! Barbara Blow 

Business response:

Hello Ms. Velez, We are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights! Thank you for taking the time to share your feedback with us. Our patients ALWAYS matter! If their issue is larger or small.....they all matter. Our NP Barbara, is truly fantastic! We appreciate and value your opinion. Please get well soon and thank you again. 

Sylase R.'s profile image
Sylase R. 
a year ago

Super nice staff, quick service as well. 

Business response:

Hello, We are glad to hear that you had a positive experience at our clinic. Thank you for your feedback! We appreciate you choosing us and hope you never need us again in the future, but if you do, we'll be ready and waiting! Please take care. 

John B.'s profile image
John B. 
a year ago

Great experience! 

Business response:

Hello Mr. Black, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Please get well soon. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 5 star rating with 3,014 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.