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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,163 reviews
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Donny F.'s profile image
Donny F. 
a year ago

Front counter staff very professional, polite and helpful. Nurse going into the room was awesome. He was very thorough, made sure he understood what I was feeling, never rushed me and was just super cool. He is very good at his job, a true professional. The doctor was awesome. Very thorough, asked a lot of questions, sat there and talked to me which was really nice. Wanted to make sure I was okay. He was just really, really good. Never rushed me, didn’t talk 100mph to get me out of the room. Everyone there is great! 

Business response:

Hello Mr. Fonseca, Your feedback is incredibly valuable to us. We are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. Our team strives to provide thorough and compassionate care to all of our patients. The key to everything is listening to what our patients are saying, we can get to the root of the problem that much quicker! Thank you for taking the time to share your kind words. Thank you again. 

Rosanne O.'s profile image
Rosanne O. 
a year ago

Great experience! From the person at the front desk to being seen in the room, everyone was wonderful and really nice. Loved the physician who treated me she was very helpful and had wonderful bedside manner along with the nurse who took care of me. Would definitely recommend this facility. 

Business response:

Hello Ms. Ortega, Thank you for your review! We're overjoyed to hear about your great experience at The Emergency Clinic Alamo Heights. We strive to provide excellent care to all of our patients. Thank you for the recommendations and kind words. We value your opinion. Please take care. 

Mark P.'s profile image
Mark P. 
a year ago

friendly and attentive 

Business response:

Hello Mr. Persellin, Thank you immensely for your kind words. We're ecstatic to hear that you found our staff friendly and attentive. Please take care and get well soon. 

Rebecca De M.'s profile image
Rebecca De M. 
a year ago

I actually prefer to use AHEC over my primary doctor! Everyone, everything there offers first-rate level of care, from moment you walk in, to intake, to exam. Grace, Jennifer and Adam were oh calm and professional as they gently poked needles and took vitals. Dr Gregory-Laine is exactly the kind doctor I want: She takes the time to talk with you, and she listens!! She’s thorough, knowledgeable and responsive. I always, always leave feeling better for just having been there! Rebecca de M 

Business response:

Hello Ms. Rebecca De Marigny, We're absolutely thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights! Thank you for sharing your feedback with us. We strive to provide top-notch care to all of our patients, and we're glad to hear that you felt well taken care of by our team. We are honored to be able to take care of the wonderful people in our community! Please feel better very soon. Thank you again. 

Gregory C.'s profile image
Gregory C. 
a year ago

Another great experience, friendly, courteous and professional. I highly recommend visiting the Emergency Clinic at Alamo Heights. 

Business response:

Your feedback is incredibly valuable to us. We are thrilled to hear about your positive experience. Thank you for recommending us! 

Ron M.'s profile image
Ron M. 
a year ago

Awesome experience 

Business response:

Thank you for the positive feedback, Ron! We're glad you had an awesome experience. If you ever need us again, don't hesitate to call us at (210) 880-3223. 

Jalisa M.'s profile image
Jalisa M. 
a year ago

Was taken in immediately. Staff were very caring, attentive and helpful. Took their time and was very thorough. I recommend them over any other ER. 

Business response:

Hello, We are utterly delighted to hear about your positive experience at The Emergency Clinic Alamo Heghts. Thank you for recommending us over any other ER. We strive to provide the best care possible for our patients. Love the 5 stars and kind words. Please take care and get well soon. 

Matthew P.'s profile image
Matthew P. 
a year ago

Staff did an amazing job of taking care of me from check in to check out. Everyone was very caring and did a great job of explaining every step of the process. Thankful for everyone’s help. 

Business response:

Your review is appreciated. We are glad to hear that our staff took great care of you during your visit. Thank you for your kind words. 

Katheryn M.'s profile image
Katheryn M. 
a year ago

Examined, x-rayed & soft casted broken wrist gave me a referral to an orthopedic surgeon Treated me with respect and care for my wellbeing in a timely manner 

Business response:

Hello Ms. Mylnar, We're pleased to hear that you were treated with respect and care during your visit. Thank you for sharing your experience with us. We really appreciate you choosing The Emergency Clinic at Alamo Heights for your healthcare needs. Please get well soon. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,163 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.