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The Glades at ChampionsGate
- Retirement Homes
- ChampionsGate, FL
About this business
Location details
8400 Champions Gate Blvd, ChampionsGate, FL, 33896, United States
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The Glades is like a five star resort. There calendar is filled with activities and the staff is wonderful. Always smiling and always anxious to help. They get to know the families. At night about 8p.m. the staff is terrifically busy but, still accommodates the residents with warmth. [Name Removed] and go on dates Friday and Saturday. Friday to a social and dinner and Saturday dinner and a movie. Some times they have crafts at 3p.m. and then we do dinner. Wednesday morning eggs Benedict is served so, we eat together. I take ... read more
This was a first visit at the facility. [Name Removed] was excellent and very informative. I appreciated her taking the time to explain and answer many questions.
Clean and nice amenities. The only negative is staffing problems in dining. Absolutely would recommend
Very friendly staff. Residents appear well cared for. Facility neat and clean and well-maintained. I said that the roast beef sandwich on that day's menu made me hungry and one was on the desk to take home!
5 for all. So far a great experience Helpful staff. Respond within reason to call button Room size in assisted living is fine for one person. Closet is small. Shower is open and great if help is needed
They offered me options for placement in a very small window of time and in two days we found one. So far I am pleased with the Glades. They provide a safe place for my wife. They are able to give her a better diet than I could and they can adjust her medications quickly if there is any change. The Glades has also been considerate of my needs in this difficult transition. My wife and I have been a couple for over 50 years and the staff has encouraged me to be at the table when it is meal time. That is helpful for me as well ... read more
The place is very good. The onboarding is not so good, meaning there is not a lot of attention/help getting acclimated. But if you can get beyond the initial phase the staff is friendly, the place is clean (daily pick up of trash), they offer many in house services such as physical therapy, doctor, salon, pediatrist, and pharmacy. The food is very good. The price is very reasonable.
What we like the most about the community is that the staff and residents all seem happy. It seems as if the staff enjoy their jobs, which trickles to the residents enjoying the facility.
The caregiver staff does a great job caring for mom. Their living conditions are clean, updated decor, lots of activities to participate with, outstanding gym, Pt on site, Dr's on site are good. Not many down sides. Only current down is bed covers and under protector sheets haven't been washed. House keeping is overlooked - that is the Only negative. They are responsive to our needs as well as moms. Staff is friendly and responsive. Overall happy with our decision.
Business response:
Hello, Thank you for highlighting our caregivers, updated décor, and helpful, responsive team—it truly means the world to us. I apologize that housekeeping missed washing the bed covers and under-protector sheets. We’ve addressed this with the team to ensure it’s corrected promptly. We’re honored that you’re happy with your decision to join our community. Many thanks, Dan Guanio, Executive Director
Frequently asked questions about The Glades at ChampionsGate
How is The Glades at ChampionsGate rated?
The Glades at ChampionsGate has a 4.5 star rating with 172 reviews.
When is The Glades at ChampionsGate open?
The Glades at ChampionsGate is open now. It is open 24/7.