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The Glades at ChampionsGate
- Retirement Homes
- ChampionsGate, FL
About this business
Location details
8400 Champions Gate Blvd, ChampionsGate, FL, 33896, United States
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They are very quick in response to issues you may have. Always have been very friendly. The nurse there is wonderful. She makes things very easy. There is PT and occupational therapy right there, which my mom is making use of. There is a primary care doctor that goes there on Mondays and Friday's which is very convenient. He's good if you need meds, and it's very easy as they work with a pharmacy that will deliver the meds. I personally take my mom to the specialists because that's the most important doctors. I just wish the... read more
Business response:
Thank you for the 4-star review and meaningful feedback. We’re happy to hear that your mother is thriving with us and that we have earned your trust. Please reach out so we can go over any of our current array of activities that would make for a good fit for your mother.
My wife was there from [dates removed] in dream care facility. She had dementia. These are the most caring and compassionate caring people I have ever known. They helped my wife live the best remaining time on earth that was possible. Thanks to all. I love you all!
Business response:
Dear Steve, I want to offer my condolences to you and your family. She made an incredible impact on our lives and it was an honor to serve your wife. Thank you for taking the time to provide feedback about your experience with us. Our team is dedicated to creating meaningful relationships and an environment for residents to thrive. I have shared your review with our team. Thanks again! Heather Corton, Executive Director, 863-588-3242
I toured this community and they were my first choice. Due to cost and budget, we ended up choosing a different place. One thing I really liked here is that food was offered all day and not just at certain times. The apartment/room was also bigger than other places.
Business response:
I'm glad to hear that you had a great tour with us and enjoyed our fine dining options. We review our prices on a regular basis to ensure the highest possible value and I appreciate your feedback.
I thought The Glades at ChampionsGate was nice. But I just didn’t feel the warmth that I felt at the place that I ended up choosing.
Business response:
Dear John, Thank you for taking the time to leave us a review. I’m sorry to hear about your experience. We aim for soothing, simple, and peaceful. Thank you again for your input.
This is a bigger community and a new building. It was more expensive than we anticipated.
Business response:
Thanks for leaving us a high review. We hope you enjoyed your visit. We do review prices and strive to provide a warm and thriving environment to ensure the highest possible value.
It's been wonderful to meet new people and hear their stories and experience their friendliness. I've spoken with some of the residents and most have come here because other residents spoke to them during their tour - that does make a difference. Most of the staff have been very helpful. My apartment is great. I have a full kitchen, 2 bedrooms, 2 bathrooms, a living room, and a washer and dryer in my unit. I was able to take all my things out of storage with the space I have here. They do allow pets, I have two cats with me.... read more
Business response:
Dear Jan, Thank you so much for taking the time to leave a review. We appreciate your detailed feedback and love that you have chosen to stay with us. Can you let us know what we can do differently to earn a five-star review? - Heather Corton, Executive Director, 863-588-3242
This is the best place in the area. The staff are very helpful to work with if the family has questions or concerns. The monthly fee consists of linen changes and laundry, meals, the room, electric, Wi-Fi, and cable are included as well. The food is okay for my loved one. The residents have menu options to choose from.
Business response:
Thank you for taking the time to leave us this review! We appreciate it greatly.
Our experience has been pretty simple. They're doing what I thought they would do. My loved one seems content and happy here. She's making friends. I do understand that they're going through a management change to Watermark, and I'm waiting to see how that goes.
Business response:
Dear Matt, Thank you for your feedback. My door is always open as well as my lines of communication and I welcome you to call me any time. - Heather Corton, Executive Director, 863-588-3242
I think that they do a really good job and I would recommend Merrill Gardens to others.
Business response:
Thank you for the five-star review! We appreciate your feedback.
Frequently asked questions about The Glades at ChampionsGate
How is The Glades at ChampionsGate rated?
The Glades at ChampionsGate has a 4.6 star rating with 205 reviews.
When is The Glades at ChampionsGate open?
The Glades at ChampionsGate is open now. It is open 24/7.