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8400 Champions Gate Blvd, ChampionsGate, FL, 33896, United States
Get directionsThis is a bigger community and a new building. It was more expensive than we anticipated.
Business response:
Thanks for leaving us a high review. We hope you enjoyed your visit. We do review prices and strive to provide a warm and thriving environment to ensure the highest possible value.
It's been wonderful to meet new people and hear their stories and experience their friendliness. I've spoken with some of the residents and most have come here because other residents spoke to them during their tour - that does make a difference. Most of the staff have been very helpful. My apartment is great. I have a full kitchen, 2 bedrooms, 2 bathrooms, a living room, and a washer and dryer in my unit. I was able to take all my things out of storage with the space I have here. They do allow pets, I have two cats with me.... read more
Business response:
Dear Jan, Thank you so much for taking the time to leave a review. We appreciate your detailed feedback and love that you have chosen to stay with us. Can you let us know what we can do differently to earn a five-star review? - Heather Corton, Executive Director, 863-588-3242
This is the best place in the area. The staff are very helpful to work with if the family has questions or concerns. The monthly fee consists of linen changes and laundry, meals, the room, electric, Wi-Fi, and cable are included as well. The food is okay for my loved one. The residents have menu options to choose from.
Business response:
Thank you for taking the time to leave us this review! We appreciate it greatly.
Our experience has been pretty simple. They're doing what I thought they would do. My loved one seems content and happy here. She's making friends. I do understand that they're going through a management change to Watermark, and I'm waiting to see how that goes.
Business response:
Dear Matt, Thank you for your feedback. My door is always open as well as my lines of communication and I welcome you to call me any time. - Heather Corton, Executive Director, 863-588-3242
I think that they do a really good job and I would recommend Merrill Gardens to others.
Business response:
Thank you for the five-star review! We appreciate your feedback.
We could not rate the staff higher, they have been tremendous. This community has been truly life saving for us, there is a real family atmosphere at this community. Everybody greets us when we come to visit, its so upbeat and energetic. Our loved one is laughing again, thriving and enjoying life.
Business response:
Dear Steve, Thanks for taking the time to leave us a review! We are so pleased to hear about your experience with us. I read your review to the team and acknowledged them for their dedication, expertise, and caring ways. Please stay in close contact and let us know what we can do to ensure your loved one continues to thrive. Thanks again! - Heather Corton, Executive Director, 863-588-3242
We had a bad initial interaction with my loved one here. There is a new management team, who is working on making improvements for residents. The activities for the residents have been limited due to the pandemic. Movies and board games are some activities currently going on.
Business response:
Hello, thank you for taking the time to leave this review - we always appreciate feedback.
Our family had an in person tour and we would of moved in right away, it was so nice and the least expensive out of the other communities we looked at. It reminded us of a hotel in Disney World. Very high ceilings and just very classy and well kept.
Business response:
Dear Dawn, Thank you for the five-star review! We are so pleased to hear that you had such a wonderful visit. We do take pride in providing a beautiful environment for all of our residents. Thanks again!
Our tour with Merrill Gardens was wonderful. The facility was very nice but it was just out of moms price range.
Business response:
Hello, thank you for taking the time to leave this review.
The Glades at ChampionsGate has a 4.5 star rating with 172 reviews.
The Glades at ChampionsGate is open now. It is open 24/7.