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The Glades at ChampionsGate
- Retirement Homes
- ChampionsGate, FL
About this business
Location details
8400 Champions Gate Blvd, ChampionsGate, FL, 33896, United States
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They offered me options for placement in a very small window of time and in two days we found one. So far I am pleased with the Glades. They provide a safe place for my wife. They are able to give her a better diet than I could and they can adjust her medications quickly if there is any change. The Glades has also been considerate of my needs in this difficult transition. My wife and I have been a couple for over 50 years and the staff has encouraged me to be at the table when it is meal time. That is helpful for me as well ... read more
The place is very good. The onboarding is not so good, meaning there is not a lot of attention/help getting acclimated. But if you can get beyond the initial phase the staff is friendly, the place is clean (daily pick up of trash), they offer many in house services such as physical therapy, doctor, salon, pediatrist, and pharmacy. The food is very good. The price is very reasonable.
What we like the most about the community is that the staff and residents all seem happy. It seems as if the staff enjoy their jobs, which trickles to the residents enjoying the facility.
The caregiver staff does a great job caring for mom. Their living conditions are clean, updated decor, lots of activities to participate with, outstanding gym, Pt on site, Dr's on site are good. Not many down sides. Only current down is bed covers and under protector sheets haven't been washed. House keeping is overlooked - that is the Only negative. They are responsive to our needs as well as moms. Staff is friendly and responsive. Overall happy with our decision.
Business response:
Hello, Thank you for highlighting our caregivers, updated décor, and helpful, responsive team—it truly means the world to us. I apologize that housekeeping missed washing the bed covers and under-protector sheets. We’ve addressed this with the team to ensure it’s corrected promptly. We’re honored that you’re happy with your decision to join our community. Many thanks, Dan Guanio, Executive Director
Every staff member is friendly and caring. I would definitely recommend this community to other families.
Business response:
Hello, Thank you for your kind words and recommendation. We’re so pleased to hear you’ve had such a positive experience with our friendly and caring team members. Dan Guanio, Executive Director
The Glades is phenomenal. Today my mother went a one day cruise. The food is excellent and every staff member I have interacted with has been friendly and helpful. Very clean, updated, there's a monthly calendar of activities. My mother would like more card games but overall it's excellent. I would like to see a shuffleboard court. My mother loves shuffleboard.
Business response:
Dear Debbie, Thank you for sharing such kind feedback about your mother’s experience in our community. It’s wonderful to hear she enjoyed the one-day cruise and that you’ve found the team, activities, and environment to be so positive. We appreciate your suggestions about adding more card games and a shuffleboard court — ideas like these help us continue to enhance the experience for everyone! Dan Guanio, Executive Director
The glades is a beautiful well kept facility. The people who live here are very helpful and caring. The staff is well selected and kind to the residents. The outpatient gym is the best PT and OT I have had. I find the administration to be knowledgeable and addresses concerns in a timely manner. Ownership has recently changed and seems to be on a positive level. Any resident always says they stay here because the people are so nice. Maintenance, house keeping and caregivers are excellent. Their outdoor pool is amazing with a ... read more
Business response:
Dear Mary, Thank you for your kind words and thoughtful feedback. We're so glad to hear that you've had a positive experience with our community, from the supportive neighbors to the dedicated team members and exceptional therapy services. It's wonderful to know the pool and accessibility features have made a difference for you. We truly appreciate you taking the time to share your experience. Dan Guanio, Executive Director
What we like most about The Glades is the appearance and cleanliness, and yes we would recommend this community to other families.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you appreciate the appearance and cleanliness of The Glades. Your recommendation means a lot to us, and we’re committed to maintaining this standard for all families in our community!
5 on all except value for cost. The initial discussion was that some care points were included. Now she's paying way more on care charges over [fee removed] per month. She doesn't know how much more she is paying otherwise she would reject the escorts to meals. However, based on the experience we have had so far, we would recommend this community to other families.
Business response:
Thank you for your thoughtful feedback! We’re glad to hear that your experience has been positive overall. We value your input regarding the care charges, please make an appointment with Dan Guanio, Executive Director as soon as you can as we would like to discuss your concern as soon as possible. It is incredibly important to ensure our residents are completely aware and understand fees associated with their care. We do also, appreciate your recommendation, it truly means a lot to us. Our team works very hard to ensure our ... read more
Frequently asked questions about The Glades at ChampionsGate
How is The Glades at ChampionsGate rated?
The Glades at ChampionsGate has a 4.6 star rating with 205 reviews.
When is The Glades at ChampionsGate open?
The Glades at ChampionsGate is open now. It is open 24/7.