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The Rose Gaming Resort
- Resorts
- Dumfries, VA
About this business
Location details
17680 Colonial St, Dumfries, VA, 22026, United States
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The front desk staff was very friendly. Room was very nice. Everything clean.
Business response:
Thank you for sharing your experience with us. We’re pleased to know that our front desk staff and the cleanliness of your room made your stay enjoyable.
The room was great.
Business response:
Thank you for the wonderful rating! We hope to see you again.
Clean
Business response:
Thank you so much for choosing to stay with us and for taking the time to leave 10/10. We truly appreciate your visit.
Clean and comfortable
VERY FRIENDLY STAFF
Business response:
Thank you for the perfect rating and wonderful comments. We are thrilled to hear that you enjoyed your stay. I will pass your comments to our staff!
Room was clean and the staff was very friendly!
Business response:
Thank you for the perfect rating and wonderful comments. We are thrilled to hear that you enjoyed your stay. I will pass your comments to our staff!
Great place to stay. There should be better signs that the valet was closed.
Business response:
Thank you for your feedback. We’re delighted to hear you enjoyed your stay with us. We appreciate your comment about the valet signage and apologize for any inconvenience caused.
Amazing experience!
Business response:
Thank you for the 10/10 rating and glad you had an amazing experience.
No champagne by the glass. Margarita watery no good. Think bartender needs more training. Sports bar staff very slow. Appeared to be a lot of chitchat about personal matters. Chicken nachos were awful and appearance unappealing. Pretty basic dish. Very disappointing presentation. I should have complained but was too tired. Just figured i wouldn't order again. I did have a good whiting sandwich the day before. But probably different chef. Also ordered fried catfish in food court earlier. Not drained adequately. Very greasy. I... read more
Business response:
Thank you for your very detailed review. Guests like you and your honest, candid reviews are paramount to our success as a business. While I am glad your hotel stay was perfect as indicated by the rating given, I would like to sincerely apologize for the lackluster service and food you received at our outlets. I have forwarded your review in its entirety to our F&B Director in hopes of improving all aspects of the dining experience. Hope you'll give us another chance in the future.
Frequently asked questions about The Rose Gaming Resort
How is The Rose Gaming Resort rated?
The Rose Gaming Resort has a 4.2 star rating with 1,592 reviews.
When is The Rose Gaming Resort open?
The Rose Gaming Resort is open now. It is open 24/7.