The Rose Gaming Resort

4.2

Resorts
Dumfries, VA

About this business

Hospitality Resorts

Location details

17680 Colonial St, Dumfries, VA, 22026, United States

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4.21,759 reviews

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Delawrence

2 months ago

The room was great.

Business response:

Thank you for the wonderful rating! We hope to see you again.

Natia

2 months ago

Clean

Business response:

Thank you so much for choosing to stay with us and for taking the time to leave 10/10. We truly appreciate your visit.

Natia

3 months ago

Clean and comfortable

Business response:

Thank you for choosing to stay with us and the 10/10 rating.

Christopher

3 months ago

VERY FRIENDLY STAFF

Business response:

Thank you for the perfect rating and wonderful comments. We are thrilled to hear that you enjoyed your stay. I will pass your comments to our staff!

Lisa

3 months ago

Room was clean and the staff was very friendly!

Business response:

Thank you for the perfect rating and wonderful comments. We are thrilled to hear that you enjoyed your stay. I will pass your comments to our staff!

Ronald

3 months ago

Great place to stay. There should be better signs that the valet was closed.

Business response:

Thank you for your feedback. We’re delighted to hear you enjoyed your stay with us. We appreciate your comment about the valet signage and apologize for any inconvenience caused.

Tiffanie

3 months ago

Amazing experience!

Business response:

Thank you for the 10/10 rating and glad you had an amazing experience.

Andrea

3 months ago

Loved the room and casino. Staff was super friendly.

Business response:

Thank you for sharing your feedback regarding your recent stay and 10/10 rating.

Salena

3 months ago

No champagne by the glass. Margarita watery no good. Think bartender needs more training. Sports bar staff very slow. Appeared to be a lot of chitchat about personal matters. Chicken nachos were awful and appearance unappealing. Pretty basic dish. Very disappointing presentation. I should have complained but was too tired. Just figured i wouldn't order again. I did have a good whiting sandwich the day before. But probably different chef. Also ordered fried catfish in food court earlier. Not drained adequately. Very greasy. I... read more

Business response:

Thank you for your very detailed review. Guests like you and your honest, candid reviews are paramount to our success as a business. While I am glad your hotel stay was perfect as indicated by the rating given, I would like to sincerely apologize for the lackluster service and food you received at our outlets. I have forwarded your review in its entirety to our F&B Director in hopes of improving all aspects of the dining experience. Hope you'll give us another chance in the future.