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The Villas & Estates at Eden of Whitehall
- Apartments
- Columbus, OH
About this business
Location details
4470 E Broad Sreet, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Movin In Process move in process was very smooth and Angela made it very easy to understand and was very polite the whole time during the process
Business response:
We are delighted to hear Angela made your move in process smooth and easy to understand.
Compassionate Staff While we have had many issues concerning the upkeep and maintenance of our apartment while living here, the staff at the office have always been incredible. Madison O'connell did an amazing job taking care of my partner and I when we voiced our concerns in person. Thank you for helping us urgently and being kind to us while we were stressed.
Business response:
We greatly appreciate your feedback about Madison O'Connell and our compassionate staff. We understand your maintenance concerns and value your patience.
I toured with Mimi I toured with Mimi today at Eden of Whitehall, she is very nice, kind and she gave me excellent customer service. She is also very knowledgeable about the apartments
Business response:
Your positive experience means everything to us. We are delighted Mimi provided excellent service and showcased her knowledge during your tour.
Very nice staff I had the pleasure of working with Mimi at Eden of Whitehall office, she answered all of my questions regarding my bills and make sure I know how to use the new app. Thanks for all your help
Business response:
Thank you immensely for highlighting Mimi's excellent service. We are delighted she helped with your bills and app questions.
Excellent I had an excellent experience working with this apartment complex during my move-in process. The staff conducted themselves with professionalism and respect, ensuring that every step was clearly explained and easy to understand. Brian Harris, the leasing consultant, provided exceptional service and made me feel genuinely welcomed by offering snacks and coffee during my visit. The leasing office is clean, well-maintained, and hygienic, reflecting a high standard of care and organization. Overall, the entire process ... read more
Business response:
We greatly appreciate your excellent feedback about Brian Harris and our professional move-in process. Thank you for recognizing our team's dedication.
Love my home - Upgraded! I transferred from a 1 bedroom to 2 bedroom for more space. I love each unit I have lived in. Both have update floors, cabinets, and appliances. James helped me through this process and did an amazing job. I cannot wait for summer time to come so I can enjoy their swimming pool thats located next to the leasing office.
Business response:
We are overjoyed to hear you love your upgraded home! Thank you for highlighting James' amazing support during your transfer.
Management I was very concerned about my light bill because I was charged and I already paid my AEP junior quickly helped me and reached out to them for me and now it’s all fixed I really love everything management do for me they are awesome thank you very much for taking time out to give me help jr Whitney and I think Jessica are the names
Business response:
We are thrilled to hear about your positive experience with Jr, Whitney, and Jessica regarding your utility billing concern.
Thank you Whitehall!! Thanks so much to Terrance for finding me a good apartment. I needed this and he showed me everything and was flexible. Please come to these homes at Eden at Whitehall! Love it a lot.
Business response:
Thank you for your wonderful feedback about Terrance and your new apartment. We appreciate your recommendation of Eden at Whitehall.
Seamless Move In I want to recognize Autumn for making my move in process the most simplest transition. She was quick to respond to anything I asked. When she took me on a tour of the home I’d be moving into I voiced a concern about the front door and before we could get back to the office she had maintenance on it! By the time I went back to the apartment the following day I had a brand new door! If you’re looking for a leasing agent, ask for Autumn!
Business response:
We are elated to hear about your seamless move-in experience! Autumn's quick response and proactive maintenance coordination truly exemplify our commitment to excellence.
Frequently asked questions about The Villas & Estates at Eden of Whitehall
How is The Villas & Estates at Eden of Whitehall rated?
The Villas & Estates at Eden of Whitehall has a 4.3 star rating with 1,722 reviews.
When is The Villas & Estates at Eden of Whitehall open?
The Villas & Estates at Eden of Whitehall is closed now. It will open tomorrow at 9:00 a.m.