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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Clarion Collection - Hotel in Pacific Grove, CA Near 17-Mile Drive Get together at our Clarion® Collection hotel in Pacific Grove and make the most of your time with friends, family and colleagues. We’re in close proximity to the famed 17-Mile Drive, Asilomar Conference Grounds and Cannery Row restaurants.
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Awesome
No protein. Not good breakfast. Owner being vegetarian will not allow boiled eggs. Only carbs. Good thing he likes bread and butter else we are in trouble. good for short stay
Business response:
Hello Godfrey, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast. We hope to see you again in the future.
Good Receptionistin bei Ankunft war nicht sehr freundlich! Einfach zu finden. Gesamt gut. Receptionistin am morgen war nett und hilfsbereit.
Business response:
Hello Grob, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations... read more
It was comfortable. it needed a lamp in the alcove, enabling one to sit there and read. plus it would add ambience and truly open up the room. the coffee maker in breakfast area was not working. Good location and very clean. pillows were great!!
Business response:
Hello Kathleen, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Good
Very Good Staff not very friendly
Business response:
Hello Ronald, On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope to see you again and that you will be truly impressed with our continued improvements.
Nice location, clean room, continental breakfast. Not much sleep due to thin walls + noisy neighbor Room had musty smell. Bathroom clean but in need of upgrade. Paper thin walls and floors. Neighbors kept us up until 1:00 a.m. going in and out of room MANY times and loud talking. Office closed so could not report to anyone. Everything worked properly in the room. Nice to have continental breakfast, including waffles! Very good location - beach, restaurants very close by.
Business response:
Hello Lavonne, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Awesome Die Inhaberin ist okay, aber nicht gerade freundlich. Nettes und vor allem ruhiges Hotel.
Exceptional Liked everything. Location is perfect. Hotel is clean and provides a comfort. Staff was excellent and let me to move into my room more than two hours earlier.
Business response:
Hello Maria, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 4.2 star rating with 1,016 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.