Three Oaks Hospice | Dallas

Rita G. 

on Birdeye

4 years ago

Very professional staff; they were very attentive to our dad’s needs and listen to the family during difficult times. The staff was always checking on the family and made us Feel we were their priority. 

DRANDA H. 

on Birdeye

a year ago

The Nurse that pronounce my husband death Lied about the time and what he passed away from .he passed between 9;30 and 9:55 pm on June 29 2004. It took the Nurse 2 hours to show up. They have his death at 11:25. No! She didn’t show up until 11:55 pm. He passed anway with West Nile virus Not COPD. He was not a smoker. Everything on the death certificate is a lie. I called request that they correct the death certificate. I even sent them the discharge paper from the hospital. But now they have to request his paperwork from th... read more

Wynthia B. 

on Birdeye

a year ago

The Nurses Mrian and Andrea, Manager Sherry, Social worker Constance fail when it comes to reporting that the caregiverd at Ariel Pointe are causing injuries to my sister LS. When they see that facility caregivers are injuring her, they don't report to the authorities. Instead Andrea said I should forget the past. The injuries still exist and are painful to my sister. Their licenses require them to report abuse. Sherry and Constance told me to move her. That is not a solution to get rid of people who have harmed elderly ... read more

Steve W. 

on Birdeye

3 years ago

My experience with Three Oaks Hospice appears to be atypical, so consider this a “worst-case scenario" you hopefully won't experience. For my wife, dying of leukemia, and myself, Three Oaks Hospice was a bad decision that will haunt me for the rest of my life. After choosing hospice in a facility rather than at home, my wife was quickly shipped off to "the best facility you could ever want," which turned out to be a room in the Alzheimer's wing of a nursing home. We arrived on a Friday evening and discovered that there were... read more

Becky B. 

on Birdeye

3 years ago

Considering I fired your company 3 days before my husband passed, my review would be that your employees are unfit to take care of the dying!!!! 

Kathy R. 

on Birdeye

4 years ago

Do not hire them. They deserted my mom when she became end of life, and she suffered unnecessarily during death. I’m filing formal complaints with Medicare, Health and Human Services, and the Texas Board Of Nursing.  

Lora R. 

on Birdeye

4 years ago

As I told the nurse the coordinator etc, you guys rushed into choosing hospice without explaining the process and the family had no idea what the expectations were I hope I. The future if we must choose this type of care the next company explains everything from the first step.