Thrive Pet Healthcare - Terrell Plaza

4.6

Veterinarians
San Antonio, TX

About this business

Healthcare Veterinarians

Location details

1211 Austin Hwy, #108, San Antonio, TX, 78209, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	Closed

4.6835 reviews

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Lori B.

5 years ago

Horrible customer service. My kitten had a poop emergency and I had to pull over so he wasn't covered in poop for his appointment. This made me late to my appointment. Upon arrival, the receptionist didn't greet me and attended to other walk in's. I explained why I was late. The receptionist stated that I should have called her and since I didn't she was not going to allow my pet to be seen. I was less than 30 min late. I will never return to this place again... complete lack of compassion.

Business response:

Hi Lori, we are very sorry to hear that you have had a negative experience with our THRIVE location, but we appreciate you taking the time to bring this to our attention. We are looking into this for you with our management team, and if you would like to provide any further information on your experience, please feel free to reach out to our customer service at woof@thrivevet.com.

That's My D.

5 years ago

Shit, no one acknowledged me when I walked in and waited an HOUR AND A HALF for a scheduled appointment.

Beth N.

5 years ago

I have been a customer of thrive affordable pet care on Austin highway in Terrell plaza for at least two years. I have five rescue animals; three dogs and two cats. I pay monthly fees for my animals and the customer service has always been a bit sketchy, but I continued to go there because it's economical and the veterinarian was really nice. I had appointments scheduled today for two of my dogs at 3:30. The original appointments were at three and 330 but I called there yesterday to let them know I couldn't make the 3 o'cloc... read more

J A.

5 years ago

Affordable it is not. Quoted $1,000.00 for a, (one), tooth removal and $550.00 for a skin tag/blister removal. Beware these employee, friends, and family reviews. Agree with one review, MAYBE ok for vaccinations but way too expensive for regular folks that don't have $$ to burn. The vet I used across town for microchipping and neutering, (at a genuine affordable price), quoted $60.00 for the skin procedure. I'll be sticking with them even for a thirty minutes drive. And beware the "upselling" of other services.

Fernando G.

7 years ago

May be useful for check ups or vaccine visits but do not waste your time and money in this place when your pet is sick. I took my dog over 4 times for the same skin issue and they weren't able to help us just charge us with shots and medicine that only nom the problem for a couple of weeks. Friendly staff.