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Times Square
- Real Estate
- Chicago, IL
About this business
Location details
869 W. Buena Avenue, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazing staff The office staff is amazing. When ever I have a problem, which is rarely the management is on top of it. They are so nice and considerate, they take the time out of their day to make sure you are okay. Any management that takes time out to make sure their residents are fine is a big plus for me. I love my apartment super big, not a fan of carpet but it will do. Location is amazing, takes me about 15 minutes to get to work. Perfect location to bars, restaurants and wrigley field. Looking forward to renew my leas... read more
My view and opinions of the property. What makes a property amazing and attractive? It is the property Manager and her team. When I got into the building, the management style was remarkable. Anytime I have issues, I received rapid response, prompt attention to my needs. The management team are perfect and beautiful. I have to recommend that attention to property managers is what makes a property looks dynamic and market worthy. 869 buena management under Angela and her colleagues are awesome and my full regards to them. The... read more
Wonderful! This apartment is really amazing. They are close to the train and there are a lot of great stores and restaurants within walking distance. They have maintenance and staff on duty almost 24/7 which makes it easy to ask questions and get things fixed! The apartment I'm in has all new carpets and appliances and it's really cool. They also have a gym and a rooftop deck! It's wonderful and my only complaint is the size, but hey. it's Chicago, the apartments are small! They also allow pets which is a nice bonus.
Leasing Office Interaction Friendly, Efficient, Informative, Professional, Outgoing
Verified Renter Meela was a huge help. Nothing else that would be advertisement worthy.
Business response:
We appreciate your compliments to our team are sorry to see you feel this way. We're always open to feedback and want to learn more about your experience. If you could please contact us at (833) 346-7184 at your convenience, we would greatly appreciate the opportunity. Thank you, and we look forward to hearing from you.
Verified Renter I would not recommend, I found my experience to have been awful and the amenities do not match what is offered nor the price listed.
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity for further discussion if you could please contact us at 833-346-7184. We look forward to hearing from you
Verified Renter At this time, I wouldn't recommend living at Times Square Apartments to anyone. Since starting my lease on August 14th, my door was left unlocked by maintenance, I had a package stolen, I had extremely slow service regarding maintenance requests, and I have waited almost 2 weeks to receive pest control assistance after spotting bed bugs in my apartment. Additionally, after being notified of the addition of nighttime security, I have been disappointed to see a lack of follow-through with the new security measu... read more
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ (current and former) concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We're sorry you didn't have an experience that met the expectations we strive for. Please give us a call at 833-235-6738 if you would like to discuss your negative experience further.
Verified Renter The smell in the hallways is unbearable. We pay for amenities like a rooftop, but they keep it closed at all times. Even though we have lockers for packages, they get stolen continuously because the mailmen throw them in the lobby and the management do not tell them anything. Management office does not care about improving any services. They do not get involved at all because they do not care about the well being of the community
Cockroaches and horrible management Cockroaches everywhere, an ongoing problem for 3+ months in common areas; and unavoidably in apartments regardless of your personal cleanliness. Management has allowed this to evolve into a full on infestation - favoring disease-carrying pests over the actual residents of this building. Before this even became an issue, the building is constantly unclean and horribly outdated with disgusting stained, stinking carpeting in the common areas. Residents leave garbage in the hallways to rot and... read more
Business response:
Thank you for providing us with your valued feedback. Our goal is to provide a comfortable, enjoyable living experience, and we apologize for falling short of these expectations. We truly want to do what we can to help you enjoy your new home. We are happy to announce that a new Property Manager will be serving you soon! Also, we will be going through all-new renovations of the common areas, and the property will be going smoke-free. In the meantime, we are working diligently to rectify the issues you mentioned. Though we do... read more
Frequently asked questions about Times Square
How is Times Square rated?
Times Square has a 3.6 star rating with 181 reviews.
When is Times Square open?
Times Square is closed now. It will open on Monday at 10:00 a.m.