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4895 Houston Road, Suite 101, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have stronger communication system with your customers. Perhaps make a website where it has a progression bar and allows them to see the current location of their mortgage application. And if they need to provide more documentation or have questions it can be displayed and possibly even submitted directly to the site for more fluidity and transparency of the loan process.
If I understood the process a little better or was informed in the beginning of the total process.
I knew what I wanted but I was SO nervous about navigating the the actual purchase of a home. Tom and his team guided me through the process, pointed me in the right direction and provided the necessary resources to accomplish my goal of owning my own home. I am so happy and full of appreciation!
Tom is a wonderful asset to the team
This was the easiest process! Tom was great about communicating what we needed up front to make the process as smmoth as possible.
I came into buying a house with little knowledge about what options were available to me as a first time home buyer and Tom made me feel comfortable while going through my options and answered all the questions I had throughout the process. I had a previous experience which made me feel hesitant and I didn’t move forward with that group because of it. Tom won my trust and business! Thanks Tom!
Tom made buying our new home so easy and quite a pleasant experience. I would highly recommend him. Very informative and always stayed in touch.
tom is the best at what he does. he goes above and beyond whatever it takes. always a smiling face, and just an absolute pleasure to work with.
Fast, knowledgeable, friendly.
Tom Freppon, Branch Manager, NMLS #56454 has a 4.9 star rating with 562 reviews.
Tom Freppon, Branch Manager, NMLS #56454 is closed now. It will open tomorrow at 9:00 a.m.