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4895 Houston Road, Suite 101, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom is an amazing person, he was always there to answer any questions and I had so many. When I called or emailed he always answered or returned my calls so quickly there was no waiting hours, days, or having to call back several times to get answers. With all the information needed to buy a home he explained everything so I understood the process and why it was needed. Being a single mom and fearful of even being able to get my own home, he made a stressful process exciting. I am so blessed to have him and his team during ... read more
Tom was incredibly resourceful, timely, and full of knowledge. I expected to feel overwhelmed and confused, and at no point did I feel that way. Tom answered questions before I even asked them, explained things so well, and prepared me for anything and everything. It was absolutely seamless. I was never left wondering about anything, and if I needed anything at all, he was always available to help me. I expected buying my first home to be a hassle, be a long process, full of unknowns, and stressful. It was none of those thin... read more
Tom is the best! Very knowledgeable and professional. I would recommend him and his team to everyone.
Tom was very informative on the home buying process and was punctual with sending out new information as he received it.
Tom was always quick to respond to emails/calls and kept us in the loop throughout the entire transaction. Thx Tom.
We were overwhelmingly pleased with Tom as our Mortgage banking representative. He guided us through the process in a manner that allowed us to relax and know that we were in good hands. There were several bumps that became non-events because of Tom’s diligence and attention. He was always available to answer questions and never failed to return correspondence in a timely manner. We would highly recommend Tom to anyone needing mortgage banking services. John and Michele.
Friendly and very helpful
Tom is one hundred percent professional, we had a goal for our refinance that our interest rate was low and cash out was high. He made it happen after searching and gave us multiple offers based on our terms. The easiest way to say it he makes you feeling like he is working with you instead of working for you. We closed within 3 weeks I couldn't believe it. Thanks Tom !!!
There were a few miscommunications about actual fees and costs. There were also times when I could not get into contact with Tom and his team. I had 3 numbers to call and could not get an answer or response from any of them. The other issues were not in his control like the delayed home appraisal which prevented me from being able to close when I wanted and i lost 2 days where I had a window to get the rooms painted.
Tom Freppon, Branch Manager, NMLS #56454 has a 4.9 star rating with 559 reviews.
Tom Freppon, Branch Manager, NMLS #56454 is open now. It will close at 6:00 p.m.