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4895 Houston Road, Suite 101, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom was fantastic at walking us through our first home purchase. He told us everything that we would not have thought to ask! He also held out for a better rate for us and was very patient and kind. All around great experience.
Business response:
Thank you for the review William. I was glad I was able to help with you first home purchase!
Tom made us feel like we were a priority through out the entire process. He always made time to answer our questions and help us throughout the process. He made us feel at east throughout the entire process.
Business response:
Thank you for the review Adam. Congratulations on your new home and please let me know if I can help any of your friends or family.
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Business response:
Thank you Ronnie. Enjoy your new home.
Tom was a pleasure to work with!
Business response:
Thank you Lakisha, I enjoyed working with you. Please let me know if I can help any of your clients moving forward.
We enjoyed working with Tom. Overall, it was a great experience. There were a few lapses in communication which weren’t preferable. Particularly, when my employment verification was sent to the telephone number of my workplace and not the fax number. This wasn’t discovered until over a month later, which left me scrambling to get the paperwork completed so we could get our final approval in time. But, aside from a few glitches, we were very happy with Tom’s work.
Tom was professional and friendly. I think when you deal with something as cumbersome as mortgages, there are bound to be bumps in the road. However, Tom helped us navigate the mortgage landscape and ultimately we are pleased with the outcome.
Tom was very helpful and responded quickly.
Business response:
Thank you Karen.
Tom Freppon was so helpful to us as we navigated the house buying process. Any questions we had, he answered immediately and explained everything in a very thorough manner. He was kind and patient with us which made us feel comfortable right away. I would recommend Tom to anyone who is looking to purchase a home!
Business response:
Thank you for the kind review Wanda. Congratulations on your new home and please stay in touch.
Tom is very friendly and knowledgeable. He responds quickly to any questions or concerns you may have. I cannot imagine going to anyone else for my mortgage needs. I have and will keep recommending him to my friends and family.
Business response:
Thank you for the review Aliza. I was very happy to have the opportunity to work with you again.
Tom Freppon, Branch Manager, NMLS #56454 has a 4.9 star rating with 565 reviews.
Tom Freppon, Branch Manager, NMLS #56454 is closed now. It will open at 9:00 a.m.