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4895 Houston Road, Suite 101, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have used Tom for several loans in the past. We began the process of refinancing our home prior to the COVID-19 quarantine procedures. Tom was excellent to work with as he provided less-traditional methods to ensure we were able to close on our loan without any outside contact. He came to our house for the signing of the closing documents and took them to the title company for us. He really went out of his way to make sure we were able to get our loan completed. Thank you, Tom!
Tom made the whole home buying process very easy and simple, he made it clear exactly what was needed from me and when he needed them by. Tom is very friendly and always kept a level head, and kept us calm, when things out of our control went wrong. He came very highly recommended from a friend of ours and I now see why. Nothing but good things to say about Tom and SMC.
Business response:
Thank you Nathan and congratulations on your new home. You know what comes next, don't you?
Tom’s knowledge level and ability to resolve issues
We have worked with Tom Freppon twice now. He always makes the process of financing smooth and worry free. We can’t thank him enough for his professionalism and being there for us every step of the way. Thank you Tom!!
Tom was always on top of the complete process and when rates slipped a bit lower than what we had originally planned, he went the extra mile to make sure I received the lowest rate.
My husband, Jerry, and I had a great experience with Tom Freppon and his staff, especially Rachel, while we buying our home. They kept us informed with all the changes concerning the COVID-19 and how it was affecting everything. They were working overtime to make sure we could purchase our new home. I would recommend them to anyone who is in need of a mortgage lender.
Very professional answered any questions I had and over all a great experience!
Tom and his team were amazing through every step of the process. There where a bright light in this dark time of COVID-19.
Tom was VERY patient with us, walking us through the process and responding to our texts and calls at all hours. Tom helped us get in position to buy a house probably 6-8 times over a period of several few months until we finally got the exact one we wanted, and our price. I would recommend him to anyone looking to buy a home.
Tom Freppon, Branch Manager, NMLS #56454 has a 4.9 star rating with 559 reviews.
Tom Freppon, Branch Manager, NMLS #56454 is closed now. It will open on Monday at 9:00 a.m.