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TotalCare Emergency Room
- Emergency Rooms
- Benbrook, TX
About this business
TotalCare Emergency Room is a fully equipped private Emergency Room serving Benbrook and the surrounding areas 24/7. From chest pain to "it just won't go away" pain, TotalCare has you covered! Our Benbrook ER is located off Loop 820 and Benbrook Blvd/377. This location offers extensive emergency care for adults and children alike – with a shorter wait time than most traditional ERs. We are open 24/7, 365 days a year to provide the critical health care that you and your family need.
Location details
8501 Benbrook Blvd, #103, Benbrook, TX, 76126, United States
Get directions
Google reviews (1,497)
RecommendedI went to this ER for severe 2nd degree burns on my torso and boobs… BOTH OF THEM! The staff at the Cedar Hill location were PHENOMENAL!!! The front desk clerk was really nice helpful and very understanding of my pain level!!! My experience with her let me know that I was going to have a great experience. I believe her name is Emily! Great job Emily! Thank you for being so kind and welcoming to me! I was immediately escorted to the back where the nurses (Nurse Tonya and Nurse Angela) were right there as soon as I walked thro... read more
Business response:
Hi Ke! Thank you so much for leaving us this detailed review about your visit with us! We appreciate all the kind words directed towards our medical staff, as well as you choosing to be a patient at our ER. We are so glad to see you were treated in a compassionate matter with the utmost care for your health. We hope you are feeling better today, and have a wonderful day!
I went to this ER for severe 2nd degree burns on my torso and boobs… BOTH OF THEM! The staff at the Cedar Hill location were PHENOMENAL!!! The front desk clerk was really nice helpful and very understanding of my pain level!!! My experience with her let me know that I was going to have a great experience. I believe her name is Emily! Great job Emily! Thank you for being so kind and welcoming to me! I was immediately escorted to the back where the nurses (Nurse Tonya and Nurse Angela) were right there as soon as I walked thro... read more
Business response:
Hi Keeka! Thank you so much for leaving us this detailed review about your visit with us! We appreciate all the kind words directed towards our medical staff, as well as you choosing to be a patient at our ER. We are so glad to see you were treated in a compassionate matter with the utmost care for your health. We hope you are feeling better today, and have a wonderful day!
Dr. Lee, Cheri, Maria and LaKia!! We're simply amazing!!! I came in with a sprang ankle. Getting checked in and seen was fast, no wait!! They were so fun, educational, and had the personality for days. I love that they took the time to know their patients!! I would definitely recommend this Emergency room!! Thank yall for my boot!
Business response:
Hi Porcha! We are so sorry to hear about your ankle, but we are so grateful for being able to take care of you! Thank you so much for recommending us to others! We appreciate you!
I've been going to TotalCare for a few years. Always have taken great care of me! Everyone is always super nice! Tanesia is amazingly helpful and had me smiling =)
Business response:
Hi Patrick! Thank you for continuing to allow us to care for you. We're happy to hear you always have great visits with our team. Have a blessed day!
I've been to this location approximately 3 times over the last two years and the nurses and doctors have been outstanding all 3 times. The most recent was today. Went in due to severe abdominal pain that had been going on for about 2 and a half days. Dr. Pelli was able to deduce very rapidly that I have a case of ye olde Colitis. Very much appreciate his help and the help of the staff in getting this diagnosed. Everyone was very friendly and very professional.
Business response:
Hi "High Lightning"! We are happy to hear that you were able to receive a diagnosis that would help you find some relief. Thank you for allowing us to care for you over the last few years. We value you as a patient and we appreciate your feedback. Have a blessed day!
I went in for a severe migraine and thinking I possibly had an ear infection. The staff was great from the moment I checked in to the time I left. I appreciate how friendly, kind, caring, and attentive they were. They all had great bedside manners. Thank you to Joe, Antonette, Kathy, Ashley, Ray, and Dr. Fambro.
Business response:
Hi Mary! We're so happy to hear that your visit went so well and that you were treated with care and respect from everyone on the team. Thank you for sharing your feedback. Have a great day!
I’ve been to TotalCare ER in Benbrook 3 times now.. for Covid, a heart scare with my husband and recently a nasty dog bite. Every single person we encountered was super friendly and courteous. When we were in the room they were kind and even interacted and joked around with us- that sure makes a person more comfortable when they’re in a bad way. I will continue to use them and recommend them! 🌟🌟🌟🌟🌟
Business response:
Hi Krisit! We appreciate the recommendation! We hope you and your husband are doing well! Thank you for continuing to choose TotalCare and trusting us with you and your husband's care! Have a great day and Happy New Year!
The level of care and concern was amazing!
Business response:
Thank you so much Jeri for stellar review! This means so much to us.
Awesome place and staff!! Staff are very professional and friendly. They keep you informed. Once I was in the back, worked as a team to get labs and vital signs. Dr was wonderful and helpful! They were very quick. I was in and out in 1 hour!! Great job Total Care!!!
Business response:
Hi R Williams! Thank you so much your positive feedback is appreciated! I will relay the message to our team. We are always here for us if you need us! Thank you again and have a blessed day!
Frequently asked questions about TotalCare Emergency Room
How is TotalCare Emergency Room rated?
TotalCare Emergency Room has a 4.9 star rating with 1,521 reviews.
When is TotalCare Emergency Room open?
TotalCare Emergency Room is open now. It is open 24/7.