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TotalCare Emergency Room

4.7

About this business

TotalCare Emergency Room is a fully equipped private Emergency Room serving Benbrook and the surrounding areas 24/7. From chest pain to "it just won't go away" pain, TotalCare has you covered! Our Benbrook ER is located off Loop 820 and Benbrook Blvd/377. This location offers extensive emergency care for adults and children alike – with a shorter wait time than most traditional ERs. We are open 24/7, 365 days a year to provide the critical health care that you and your family need. 

Location details

8501 Benbrook Blvd, #103, Benbrook, TX, 76126, United States

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4.71,903 reviews
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Kymberly O'Neal's profile image
Kymberly O'Neal 
4 years ago

I went here for a Covid test. I was asymptomatic just had possible exposure at work. All they did when I was there was check vitals signs, nasal swab x2, finger stick (for Covid antibodies) and a doctor to do a basic exam listening to my heart and lungs. Was there for maybe 45 min total. They then charged my insurance over $17,000 putting thousands of dollars in supplies, durable medical equipment, and venipuncture (only had a finger stick) on my EOB! Then I was billed another $4,000 for the doctor. This is INSURANCE FRAUD!!... read more

Wendy Price's profile image
Wendy Price 
4 years ago

IF YOU CARE ABOUT YOUR LOVED ONE I BEG YOU TO PLEASE READ THIS SHORT REVIEW. DO NOT GO TO DR. KENNETH DEEB!!!! This DR breached ALL ethical, moral and clinical standards, not to mention plain ROBBERY! I am myself a Registered Nurse of 15 years. I have NEVER seen anything so horrific that I feared for my loved ones health and safety. BOTH Doctors were unprofessional, rude, unethical and simply BULLIES. Test we’re ordered that I paid and were never performed ( resulting in a second visit back, with a VERY ill child) This lead... read more

Heather Hightower's profile image
Heather Hightower 
4 years ago

My son and I went in for a COVID test. After speaking with them and them telling me they ARE IN NETWORK we did our COVID tests and now I have 2 16K bills. $150 for a pair of latex gloves is just ONE of the insane charges. Plus they ARE NOT in my network. I will NEVER go back to this ER again. Front staff was rude and dismissive. 

Courtney Joan's profile image
Courtney Joan 
4 years ago

Beware! The $50 COVID-19 test they advertise is a scam. TotalCare is under investigation for fraudulent billing. My brother paid for his $50 test at the clinic, but this week an insurance bill showed up for over $8,000. NBC-DFW has even picked up the story: https://www.nbcdfw.com/news/nbc-5-responds/nbc-5-responds-how-does-a-50-covid-19-test-cost-insurance-more-than-10000/2457945/ 

Jessica Nicole's profile image
Jessica Nicole 
4 years ago

THISSSS PLACE SUUUUUCKSSS!!!! DO NOT GO THERE!!!!!!!!!!!!!! 

Chely G Iñiguez's profile image
Chely G Iñiguez 
4 years ago

When in for a Covid test and my insurance got billed 16,000 for it. Don't go there! it is fast qas there less than 30 mins but the say will only cost you $50 and end up with a ridiculous bill! 

Shelley Bailey's profile image
Shelley Bailey 
4 years ago

Get more help for Covid testing!! My son spent 8 freakin hours waiting on Christmas Eve to get a 10 minute Covid test!!! That’s insane and absolutely wrong! Don’t offer the testing if you can’t do better than that! 

Lisa Eller Jobe's profile image
Lisa Eller Jobe 
4 years ago

This place practices unscrupulous business. They are luring people in for $50 Covid tests and then charging their insurance company $10,000. THIS is why all of our insurance premiums are sky high. Support businesses that are ethical instead. TotalCare, just because you can do something doesn’t mean you should. The greed here is unbelievable. 

Dan Pullen's profile image
Dan Pullen 
4 years ago

Billed my insurer over $10,000 for a COVID-19 test on 7/14/20. Avoid this place and find an ethical medical provider. 

Frequently asked questions about TotalCare Emergency Room

How is TotalCare Emergency Room rated?

TotalCare Emergency Room has a 4.7 star rating with 1,903 reviews. 

When is TotalCare Emergency Room open?

TotalCare Emergency Room is open now. It is open 24/7.