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TotalCare Emergency Room
- Emergency Rooms
- Benbrook, TX
About this business
Location details
8501 Benbrook Blvd, #103, Benbrook, TX, 76126, United States
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RecommendedBusiness response:
Thank you!
RecommendedBusiness response:
Thank you!
RecommendedCaring staff,beautiful facility. Not your typical ER. I have recommend this ER to all my friends and family. 2 other people I know have gone and been treated with exceptional care and were blown away by the kindness and Christian atmosphere!
Business response:
Thank you Angela Walker Marshall! We’re here 24/7 if you need us!
Business response:
Thank you!!
RecommendedI am beyond impressed with the way I was treated last night. Dr. Johnson, Jerry and Matt made my experience at this location very positive. I highly recommend this place!
Business response:
Lindsey, thank you for trusting us with your care. You have many options; we're humbled you chose us. We sincerely appreciate you taking time to share your experience. We're praying you feel better soon.
RecommendedImportant Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/verre4 We understand that this situation may impact your ongoi... read more
IN DENTON, Staff is not in a hurry for anything. I had to tell them multiple times it was an emergency due to head injury, shift change was more important to them instead of stabilizing the head injury even though they had zero other patients in rooms.GO TO AN ACTUAL HOSPITAL EMERGENCY ROOM IF YOUR LIFE DEPENDS ON IT. Doctors here are not bad, they try to show they care and want to fix you.
Business response:
Hi Kris. We are sorry to hear that we fell short during your visit with the care you deserved. We appreciate you for bringing this to our attention and we will ensure that every patient that walks in to our emergency room is attended to in a timely manner. At TotalCare, our patient's health and comfort is our top priority. If there are any additional details from your experience that you would like to share with a member of our management team, please call us at 817-989-9441. Thank you.
Went to get a Covid Test November 22 2020 just to make sure I was not positive for Thanksgiving. They did a Covid test was there maybe an Hour. Looking at my insurance claims they put in 4 claims in for over $ 180,000 yes over $180,000 dollars.
Business response:
Hello, Michael. We are extremely sorry about this mistake! We are working right now to remedy the situation. We are going to make this right and correct the amount billed to your insurance! Please give us a call at 817-989-9441.
I came here to share the same Covid test billing horror story. My bill was insane, around $10-11K. I called Cigna to see what was going on. They said the whole bill was outrageous. It even included entire boxes of supplies that were extremely marked up. They covered ~$4K, but that was it. I called TotalCare to see where the bill was that I was apparently due to pay and the woman I spoke with said “oh we don’t pass that cost on to the patient. We charge the insurance ‘whatever’ and expect to get back at least 10-15%. So you’... read more
Business response:
Thank you for your feedback, Allison. We are so sorry to know that you are less than satisfied with TotalCare. Please reach out to 817-989-9441 via call or text or email experience@totalcare.us so that we can discuss your situation further
Frequently asked questions about TotalCare Emergency Room
How is TotalCare Emergency Room rated?
TotalCare Emergency Room has a 4.7 star rating with 1,918 reviews.
When is TotalCare Emergency Room open?
TotalCare Emergency Room is open now. It is open 24/7.