Town East Ford's cover image

This profile has been claimed by the business owner or representative.

Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,663 reviews
Select a rating
lawlaw71's profile image
lawlaw71 
a year ago

Crista has great customer service and I appreciated all the help and information she gave me. 

Business response:

Thank you for your kind words! We’re thrilled to hear that Crista provided you with excellent customer service and valuable information. We strive to ensure every customer has a positive experience, and it’s wonderful to know that Crista made an impact during your visit. If you need any further assistance, feel free to reach out! 

Ricmunoz95's profile image
Ricmunoz95 
a year ago

Excellent customer service. Jim , the manager was very helpful. Kept in touch with me throughout the time of my car being at the shop. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that Jim provided you with excellent customer service and kept you informed during your car's time in the shop. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again! 

Gatoamarillolucas28's profile image
Gatoamarillolucas28 
a year ago

They are very fast at what they do, and the people seem pretty nice, I like it. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and appreciated the speed of our service. If you need anything in the future, feel free to reach out. We look forward to seeing you again! 

juliegranberry's profile image
juliegranberry 
a year ago

Friendly and quick and super clear communication on expectation of services and time frame of completion. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had a friendly and efficient experience with us. Clear communication is a top priority, and we're glad our team met your expectations regarding service and timeframes. We look forward to serving you again in the future! 

hoomant10's profile image
hoomant10 
a year ago

Blake and Town East Ford were fantastic! Blake was extremely quick to respond to my inquiry, made us feel comfortable, answered all our questions, and went above and beyond to make sure we got the vehicle best suited for us. Anuj was also very helpful and quick with the finances and paperwork. We couldn’t be happier with our truck, the service, and our experience! 

Business response:

Thank you so much for your wonderful review! We’re thrilled to hear that Blake and Anuj provided you with exceptional service during your experience. It’s great to know you felt comfortable and well-informed throughout the process. We’re delighted that you’re happy with your new truck, and we look forward to serving you again in the future! 

MIKE67482's profile image
MIKE67482 
a year ago

They did fine. I didn't have a appointment and they got everything that I needed done. Friendly service tech, Erica. No complaints. It worked out well 

Business response:

Thank you for your feedback! We're glad to hear that you had a positive experience, even without an appointment. It's great to know that Erica provided friendly service and helped you get everything done. If you need assistance in the future, we’re here to help! 

REID4's profile image
REID4 
a year ago

Cas did a really good job of valuing my time and getting financing completed. I'm very pleased with my experience at Town East. This is 2nd vehicle we have purchased in 2 months. 

Business response:

Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that Cas was able to value your time and make the financing process smooth. It's wonderful that you've chosen us for your second vehicle in just two months. We look forward to serving you again in the future! Enjoy your new vehicle! 

akeverett's profile image
akeverett 
a year ago

No issues for my wife's very first service appointment on her new car!! Dropped it off, and y'all provided me a ride home. On top of that you also delivered her Explorer to our house when completed!!! Fantastic service! I'm assuming other Service people would have done the same, but I would especially like to thank Erica Reeves. Maybe it's just a normal part of her job, but she took care of us completely and I feel like she deserves special recognition!!! 

Business response:

Thank you so much for your kind words! We’re delighted to hear that your wife’s first service appointment went smoothly and that our team could assist with transportation and even deliver her Explorer to your home. Erica truly goes above and beyond, and we’ll make sure to recognize her for taking such great care of you. We appreciate your trust in us and look forward to serving you again in the future! 

DBLIST's profile image
DBLIST 
a year ago

This is my first time to Town East Ford to have service on my Lincoln Corsair. The location was better for me instead of a Lincoln dealership and David was very helpful. Thanks 

Business response:

Thank you for choosing us for your service needs! We’re glad to hear that David was able to assist you and that our location worked out well for you. We appreciate your feedback and look forward to seeing you again for any future service on your Lincoln! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,663 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open at 8:30 a.m.