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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Called for appointment and received appointment for the next day. Courteous, friendly and prompt. Vehicle was ready before anticipated time given by service representative.
Business response:
Thank you for sharing your experience! We're thrilled to hear that scheduling your appointment was easy and that our team provided courteous and prompt service. It's great to know your vehicle was ready even sooner than expected. We look forward to assisting you again in the future!
The service was good The service was good The service was good The service was good
Business response:
Thank you for your feedback! We're glad to hear that you had a good experience with our service. Your satisfaction is important to us, and we look forward to assisting you again in the future!
My advisor David great service always for 5 years accommodate every time my needs & always on time
Business response:
Thank you for your continued trust in David and our team! We're thrilled to hear that he has consistently provided you with excellent service over the past five years. Your satisfaction is important to us, and we look forward to continuing to meet your needs in the future!
Farle is great to work with and always goes above and beyond to make sure we are completely satisfied before we walk out the door! We just purchased our 3rd vehicle from Farle!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Farle consistently provides you with exceptional service and ensures your satisfaction. It’s fantastic to have you as a loyal customer, and we're grateful for your trust in us for your vehicle purchases. We look forward to serving you again in the future!
I’ve been a regular customer at this location, and Crista Harris consistently provides excellent customer service. Whether my visit is for a routine oil change or having questions about warranty work, Crista is always incredibly helpful, kind, and patient. She listens attentively to any concerns I have and ensures that all my questions are fully addressed. I never feel rushed or even feel like just another customer in line. Her professionalism and warm demeanor always makes each visit a positive experience.
Business response:
Thank you for sharing your wonderful experience with Crista! We’re thrilled to hear that she consistently provides you with excellent customer service and makes each visit feel special. Your kind words about her attentiveness and professionalism are truly appreciated. We look forward to continuing to serve you and ensuring your visits remain positive!
Employees very cordial and was met promptly to start service. Service manager explained what was being done and time frame. Ride was offered if I was not waiting at location.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with prompt and courteous service. It’s great to know that the service manager kept you informed about the process and offered a ride. We appreciate your support and look forward to serving you again in the future!
Very good service Erica got me in less then an hour I was gone on my way
Business response:
Thank you for your feedback! We're thrilled to hear that Erica provided you with prompt service and got you on your way in less than an hour. We appreciate your support and look forward to serving you again in the future!
I am so happy I found TownEast Ford, Very professional, smiles from everybody. Jim A.has been the best ever taking good care of me , & says when my car will me Ready. I've been to other locations, and nobody can beat TownEast. Thank you JIM A.for your care. I do tell people about ya'll.
Business response:
Thank you so much for your kind words! We're thrilled to hear about your positive experience, especially with Jim. It's fantastic to know that our team's professionalism and care have made a difference for you. We truly appreciate your recommendations and look forward to continuing to serve you in the future!
Jim Artrip was amazing. Helped me with an oil and filter change. Knowledgeable, trustworthy and precise. Everyone I spoke with while sitting around were nice.
Business response:
Thank you for your wonderful review! We're so glad to hear that Jim provided you with exceptional service during your oil and filter change. Our team takes pride in being knowledgeable and trustworthy, and it's great to know you felt that during your visit. We appreciate your kind words and look forward to serving you again soon!
Town East Ford has a 4.4 star rating with 11,663 reviews.
Town East Ford is closed now. It will open at 8:30 a.m.