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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
My technical advisor was Jim Artrip. Exceptional customer service was provided by him and the service department. My 2018 Ford Focus has never been serviced anywhere else due to the great customer service they provide.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Jim and our service department provided exceptional customer service. It's wonderful to know that we've earned your trust with your 2018 Ford Focus. If you need anything else or have further questions, feel free to reach out!
Great smooth process. Really worked hard to earn my businesses. Would recommend to others again! Got an awesome truck!!!
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience and that our team worked hard to earn your business. Enjoy your awesome truck, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out!
Thanks to Shannon for helping me get some of my basic maintenance for my truck done in a timely manner.
Business response:
Thank you for the great feedback! We’re glad to hear Shannon was able to assist you with your truck’s maintenance efficiently. If you need anything else, don’t hesitate to reach out!
Great service from my serv advisor all the time my truck was there that is all I have to say
Business response:
Thank you for your feedback! We're delighted to hear that you've consistently received great service from your service advisor. If you ever need anything else or have more feedback, don’t hesitate to reach out. We look forward to serving you again!
Crista is a Manager extraordinaire. ..In all 3 circumstances involving 3 Vehicles she got it ALL Done.
Business response:
Thank you for the fantastic review! We’re thrilled to hear that Crista was able to handle all your needs across multiple vehicles. Her dedication and efficiency truly make a difference, and we’re glad you had such a positive experience. If you need anything else, please don’t hesitate to reach out. We appreciate your support!
Rafi and Blake were awesome salesman! Dallas made it run smoothe. We had a great experience!
Business response:
Thank you for the great review! We’re thrilled to hear that Rafi, Blake, and Dallas made your car-buying experience smooth and enjoyable. It’s wonderful to know their efforts contributed to a positive experience for you. If you need any further assistance or have any questions in the future, feel free to reach out. We look forward to assisting you again!
Jim Artripp customer service was excellent and very professional. He made me feel as if I was his one and only customer.
Business response:
Thank you for sharing your experience! We're delighted to hear that Jim provided you with excellent and professional service, making you feel like our top priority. We aim to give each of our customers personalized attention, and it’s great to know Jim accomplished that for you. If there's anything else we can assist you with, please let us know. We appreciate your feedback and your business!
Cas was very friendly, very direct, also very honest and I’d recommend him anytime
Business response:
Thank you for your kind words! We're delighted to hear that Cas provided you with a friendly, honest, and direct experience. Your recommendation means a lot to us, and we’re thrilled to know that Cas made a positive impression. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!
I had the pleasure of purchasing a car from Farle Lucian at Town East Ford, and I couldn’t be happier with the experience. From the moment I walked in, Farle made me feel welcome and at ease. He is incredibly knowledgeable and took the time to understand my needs and preferences. What stands out the most is his genuine approach and dedication to customer satisfaction. He wasn’t just trying to make a sale; he truly wanted to ensure I found the perfect car for me and was taken care of. He answered all my questions, provided de... read more
Business response:
Thank you for sharing your fantastic experience with Farle! We’re thrilled to hear that he made your car-buying process so positive and stress-free. His dedication to understanding your needs and providing top-notch service is exactly what we strive for. We’re delighted that you found the perfect car and appreciate your kind words. Thank you for recommending us, and we look forward to assisting you and your family in the future!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,397 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.