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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
GREAT CUSTOMER SERVICE! ! THEY REALLY WAS CONCERNED & MADE SURE I WALKED AWAY HAPPY! THEY KEPT CHECKING ON ME & INFORMING ME OF WHATS GOING ON.. THANK YOU TOWNEAST FORD SERVICE DEPARTMENT!👍
Business response:
Thank you for your fantastic feedback! We're delighted to hear that our service team provided you with excellent care and kept you informed throughout the process. Your satisfaction is our top priority, and it’s great to know that we were able to meet your expectations. If you need anything else or have more feedback to share, please feel free to reach out. Thanks for choosing Town East Ford!
Shannon is great to work with at Town East Ford! She makes everything easy and communicates well with you.
Business response:
Thank you for your kind words! We're thrilled to hear that Shannon provided you with such a great experience. We’re proud of our team and their commitment to making every interaction smooth and enjoyable. If you need any further assistance or have more feedback, don’t hesitate to reach out. Thanks again for choosing Town East Ford!
The best car buying experience I have ever had they did everything possible to make sure we got a great deal and made everything so easy I definitely recommend town East ford to all my friend s and family. World start customer service from the receptionist to the sales man and manager the relentless determination to make us happy and give us the best possible results. Town East ford has a great team they even stayed late to finish the paperwork 5 star review!
Business response:
Thank you so much for your fantastic review! We’re thrilled to hear that you had the best car-buying experience with us and that our team, from the receptionist to the sales staff and management, went above and beyond to ensure you got a great deal. Your kind words and recommendation mean a lot to us. We’re proud of our team’s dedication and commitment to providing excellent service. Thank you for choosing Town East Ford, and we look forward to serving you and your friends and family in the future!
It was a good dealer, the guys that helped me out were nice people and did their job.
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that they were helpful and friendly. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We appreciate your business and look forward to assisting you in the future!
Buying for first car as a family and first time parents! Blake made the process very easy, fast and simple!
Business response:
Congratulations on buying your first family car and becoming first-time parents! We’re thrilled to hear that Blake made the process easy, fast, and simple for you. Ensuring a smooth and positive experience for new car buyers is our priority, and we’re delighted that we achieved that for you. Thank you for your kind words, and we wish you many happy journeys in your new car!
Ericka was great, she took good care of me from start to finish. Good job!
Business response:
Thank you for your kind words! We’re thrilled to hear that Ericka provided excellent service and took great care of you throughout your visit. We’ll be sure to pass along your praise to her. If you need any further assistance, don’t hesitate to reach out. Thank you for choosing us!
Service was. 5 star. Advisor 5 star. Glad I did business with town east ford
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a 5-star experience with both our service and advisor. Your satisfaction is our top priority, and we're glad to have met your expectations. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!
The customer service department was very customer friendly and explained what was needed to correct the problem. He corrected my problem and I am happy with their service.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our customer service department was able to assist you effectively and address your issue. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance or have additional questions, please feel free to reach out.
Blake was very friendly, kind, patient and informative while I test drove multiple cars to decide on which one I wanted.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Blake made your test-driving experience so positive. His friendly and informative approach is exactly what we strive for. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!
Town East Ford has a 4.4 star rating with 11,397 reviews.
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.