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Toyota of Renton
- Car Dealers
- Renton, WA
About this business
Location details
150 SW 7th St., Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They sent me a promotional offer but ended up charging more for the same service. Additionally, I had to explicitly ask about the external car wash, and the advisor discouraged it, mentioning that the car wash was old and might cause scratches on the car. They also asked me to sign a waiver.
During my last visit, the advisor recommended changing the air filters. I couldn't recall if they were replaced in the previous service, so I agreed. Later, I checked my records and saw they had already been changed. Filters are usually recommended every 15K miles, and past recommendations came after inspections, not upfront. Recommending a replacement without checking first didn't seem right, and I ended up paying $150 for an unnecessary service. After the service, I noticed the TPMS light blinking at home. The advisor said... read more
Poor bedside manner, customer service poor.
Meet some called Danny Bent. Very unprofessional. Poor customer service. But it goes without saying Jon Tagupa was super helpful and he knows how to deal with Customers. It was good experience up until Jon Tagupa went for lunch and that's when I had to deal with Bent he needs to learn to speak to customers.
Unhelpful and expensive, won't go back
They told me I needed to replace the battery. Took it to another repair shop and they tested the battery and it was good. Do not trust them now and will not return there for future service.
Bad service, I told them to do the oil change , they didn't & told me , my extended warranty has not kicked in yet. This Toyota dealership gave me back dirty car , with an excuse that , there car wash is broken. Bad attitude of the female service dept. employees. I won't use this dealership anymore.
Service for routine maintenance was just fine. Servicing for a wheel alignment resulted in more drifting after the service than before being serviced. Follow up with Sherry was of no value. No useful help was offered.
Not recommended the dealer there
Frequently asked questions about Toyota of Renton
How is Toyota of Renton rated?
Toyota of Renton has a 4.4 star rating with 3,874 reviews.
When is Toyota of Renton open?
Toyota of Renton is open now. It will close at 6:00 p.m.