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Toyota of Renton
- Car Dealers
- Renton, WA
About this business
About O'Brien Auto Group You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing some of the highest qua... read more
Location details
150 SW 7th St., Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a great experience as always and so I always prefer Renton Toyota
They have done an excellent work on my vehicle thanks
Very well done. Ontime and staff explains things clearly. Fantastic experience
Dan is always great to deal with in Service dept
Brought my 2023 Toyota Tundra in for its 30,000 mile service. Service advisor tried to charge me over $1400 dollars in completely unnecessary service items. When I asked for just the oil change and service I came in for it was only $130. They also wanted me to replace the rear brake pads that are at 50% of service life. I felt the service was very poor and trying to push me into unnecessary service items. Will be taking my business to another dealership.
They sent me a promotional offer but ended up charging more for the same service. Additionally, I had to explicitly ask about the external car wash, and the advisor discouraged it, mentioning that the car wash was old and might cause scratches on the car. They also asked me to sign a waiver.
During my last visit, the advisor recommended changing the air filters. I couldn't recall if they were replaced in the previous service, so I agreed. Later, I checked my records and saw they had already been changed. Filters are usually recommended every 15K miles, and past recommendations came after inspections, not upfront. Recommending a replacement without checking first didn't seem right, and I ended up paying $150 for an unnecessary service. After the service, I noticed the TPMS light blinking at home. The advisor said... read more
Poor bedside manner, customer service poor.
Meet some called Danny Bent. Very unprofessional. Poor customer service. But it goes without saying Jon Tagupa was super helpful and he knows how to deal with Customers. It was good experience up until Jon Tagupa went for lunch and that's when I had to deal with Bent he needs to learn to speak to customers.
Frequently asked questions about Toyota of Renton
How is Toyota of Renton rated?
Toyota of Renton has a 4.4 star rating with 3,761 reviews.
When is Toyota of Renton open?
Toyota of Renton is open now. It will close at 6:00 p.m.