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Toyota of Renton
- Car Dealers
- Renton, WA
About this business
Location details
150 SW 7th St., Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service, massive disconnect between sales and service. Overall terrible experience!!!
Bad service ! I bougt the extantation warranty for 7 yrs in Toyota and he said he couldn't find the record then I show him the hardcopy and he said he need to call the 3rd part of the warranty ? I signed the contract in Toyota not the 3rd part company!! And my front tire has nail and leaking air ! He asked me back to Costco to fix it because I bought at Costco store !
Worse service , they infect messed up my car. Bad service, they lie that they top up all the oils , wrong. They do not use paper pads & made my car dirtier & my mats dirtier. The service agents lie , to customers. I will not go there again, Renten Toyota.
Brought my 2023 Toyota Tundra in for its 30,000 mile service. Service advisor tried to charge me over $1400 dollars in completely unnecessary service items. When I asked for just the oil change and service I came in for it was only $130. They also wanted me to replace the rear brake pads that are at 50% of service life. I felt the service was very poor and trying to push me into unnecessary service items. Will be taking my business to another dealership.
They sent me a promotional offer but ended up charging more for the same service. Additionally, I had to explicitly ask about the external car wash, and the advisor discouraged it, mentioning that the car wash was old and might cause scratches on the car. They also asked me to sign a waiver.
During my last visit, the advisor recommended changing the air filters. I couldn't recall if they were replaced in the previous service, so I agreed. Later, I checked my records and saw they had already been changed. Filters are usually recommended every 15K miles, and past recommendations came after inspections, not upfront. Recommending a replacement without checking first didn't seem right, and I ended up paying $150 for an unnecessary service. After the service, I noticed the TPMS light blinking at home. The advisor said... read more
Poor bedside manner, customer service poor.
Meet some called Danny Bent. Very unprofessional. Poor customer service. But it goes without saying Jon Tagupa was super helpful and he knows how to deal with Customers. It was good experience up until Jon Tagupa went for lunch and that's when I had to deal with Bent he needs to learn to speak to customers.
Unhelpful and expensive, won't go back
Frequently asked questions about Toyota of Renton
How is Toyota of Renton rated?
Toyota of Renton has a 4.4 star rating with 3,968 reviews.
When is Toyota of Renton open?
Toyota of Renton is closed now. It will open tomorrow at 9:00 a.m.