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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very professional, very fast
Business response:
We greatly appreciate your feedback about the professional and efficient service you received. It means so much to hear that our team was able to provide you with quick and professional assistance during your visit. Your experience reflects our commitment to delivering excellent customer service. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience with us.
Great service overall. Had my transmission fluid serviced and everything was handled efficiently and professionally. Benito is the mankept me informed and made the process smooth. Comfortable waiting area with free coffee was a nice bonus. Highly recommend.
Business response:
Thank you for your review and for choosing Toyota of Richardson for your transmission fluid service. We are pleased to hear that your experience was handled efficiently and professionally from start to finish. It's wonderful that our team kept you well-informed throughout the process and made everything smooth for you. We're glad you enjoyed the comfortable waiting area and appreciated the complimentary coffee during your visit. Your recommendation means a great deal to us, and we look forward to serving you again for all yo... read more
They did a great job. Special my advisors so nice. His name is : Benito We will come back again in the future Thank for every thing
Business response:
We are thrilled to hear about your wonderful experience with our service team. It's fantastic to know that our advisors provided such excellent care during your visit. We truly appreciate your kind words about the quality of service you received. Your satisfaction means everything to us, and we're delighted that you felt well taken care of throughout your time with us. We look forward to serving you again in the future.
I always have a great experience with Toyota of Richardson, they always keep me informed of what needs to be done in the future and they are always nice and helpful.
Business response:
We are pleased to hear about your consistently positive experiences with our team. Your feedback about staying informed on future service needs shows how much our staff values keeping you well-prepared for your vehicle's maintenance. Knowing that you find our team approachable and supportive means everything to us. We truly appreciate your trust and look forward to continuing to provide you with the excellent service you've come to expect.
I brought my new Toyota to the service dept for the first time. I was impressed. Driving up was a bit confusing as it was not clearly marked exactly where I needed to go. However, Alex greeted me, checked my reservation and explained everything that they were going to do. He then showed me to the waiting room with the amenities along the way. He quoted me a time to get everything complete, fortunately, it was done early. Alex showed me showed me some new things I did not know about my car.
Business response:
We are overjoyed to hear about your wonderful first service experience with your new Toyota! It's fantastic that Alex provided such excellent care by greeting you warmly, reviewing your reservation details, and walking you through everything we planned to accomplish. We're thrilled he took the time to show you the amenities and share helpful features about your vehicle that you hadn't discovered yet. Completing your service ahead of the estimated time is always our goal. We truly value your feedback about the service drive-u... read more
Prompt, attentive, communicative!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about our prompt service, attentiveness, and clear communication truly means the world to us. We work hard to ensure every customer feels valued and well-informed throughout their visit, and knowing we achieved that with you brings us great satisfaction. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering exceptional service to every customer who walks through our doors.
Good attention by you all workers and they are so kind too
Business response:
Your positive experience means so much to our team. We're genuinely pleased to hear about the wonderful service you received from our staff members. Having team members who provide excellent care while maintaining such a welcoming approach is something we take great pride in. Your kind words about their attentiveness and friendly nature truly brightens our day and motivates us to continue delivering the quality service our customers deserve. We're grateful for customers like you who take the time to share their experiences.
Truthful, skilled and courteous people.
Business response:
We sincerely value your feedback about our team's honesty and expertise. It means so much to know that you experienced genuine care and professionalism during your visit to Toyota of Richardson. Your recognition of our staff's knowledge and respectful approach reflects exactly what we strive to provide every customer. We're grateful you took the time to share your positive experience with others.
Reasonable price and quick repairs.
Business response:
We are glad to hear that you found our pricing fair and appreciated the efficient service for your Camry. Your satisfaction with the value and speed of our repair work means everything to us. We understand how important it is to get you back on the road quickly without compromising quality. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience with us.
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.