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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service personnel was awesome.
Business response:
Thank you for the wonderful feedback about our service team! We're thrilled to hear they provided you with exceptional care. Your kind words mean so much to us. Thank you for choosing Toyota of Richardson!
Had a tire needing replacement. I called Toyota of Richardson. They let me come in right away. They had my tire in stock. Patrick in the Service Department took great care of me with little wait time. Got in and out in about an hour.
Business response:
Thank you for the wonderful review! We're delighted Patrick provided excellent service and we could get you in and out quickly with your tire replacement. We appreciate your feedback and look forward to serving you again!
They did a great job. Everything went very smoothly
Business response:
Thank you for the positive feedback! We're thrilled that everything went smoothly and look forward to serving you again.
It was very fast and smooth. I had a great experience.
Business response:
Thank you for the wonderful feedback! We're thrilled you had such a quick and seamless experience with us. Your review means a lot to our team at Toyota of Richardson, and we appreciate you taking the time to share it!
I had 2 issues with my experience buying a vehicle from this dealership. 1. Prior to my purchase, I had secured financing through my bank. When I arrived to the dealership (from out of town) they would not accept my financing because they could not trust a wire (from a bank) to clear in the morning. Thankfully, the financing I was able to secure was only 0.50% worse than what I had through my bank. This might just be a Dallas-Fort Worth issue. 2. I asked the salesman point blank if there were any features of the car that wer... read more
Business response:
We aim to provide a transparent and straightforward buying experience, including clear communication around financing options and vehicle features. It's disappointing to hear that certain aspects of your visit did not align with those expectations. Your feedback is valuable as we continue working to improve how information is shared throughout the process. Please contact Maria Arenas at marenas@vtaig.com so we can discuss this further with you.
It service people are always polite and helpful. I wish the shuttle could have taken me home...I had no one to pick me up.
Business response:
Thank you for your feedback! We're glad to hear our service team is polite and helpful. We appreciate you bringing the shuttle service to our attention - your input helps us improve how we serve our customers.
They kept the communication line open. They were willing to entertain negotiations. Most of all they staff was extremely professional
Business response:
Thank you for the positive feedback! We're glad you appreciated our open communication, willingness to negotiate, and professional service. We appreciate you sharing your experience at Toyota of Richardson.
Going on a long road trip, wanted everything checked, the only place I will take my Tacoma, the only place I trust is ToR and Lee. He got everything done quickly and even suggested a new set of windshield wipers. That little detail helped me get safely through hard thunderstorms in Louisiana and an ice storm in west Virginia. Thanks again to Lee and the team at ToR.
Business response:
Thanks for trusting Toyota of Richardson with your Tacoma! We're thrilled our thorough check and windshield wiper recommendation helped you safely navigate those storms in Louisiana and West Virginia. Your trust means everything to us. Safe travels on future adventures!
Everyone was very helpful and listened to my needs. They were not pushy a was pleasurable.
Business response:
Thank you for your review! We're thrilled that our team provided helpful, attentive service without being pushy. Your feedback about our supportive approach means a great deal to us. We're glad we could make your experience enjoyable!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,922 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.