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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This visit was a simple oil change but Lee had me in and out in no time. My Taco is running great with close to 300k miles. ToR has done all the maintenance since 2012 and I have been satisfied with the consistently positive customer experience. I used to live close by, but now drive about one hour to keep ToR and Lee as my maintenance team! I won't take the chance of any other place... well, until Lee retires, and then I'll have to think about it...
Business response:
We are grateful for your continued loyalty over the years. It's wonderful to hear that Lee provided such efficient service for your oil change and that your Tacoma is running strong with nearly 300,000 miles. Your commitment to driving an hour just to maintain that trusted relationship with our maintenance team speaks volumes about the quality of service you've experienced. We're honored that you've chosen us for all your vehicle's care since 2012 and appreciate your confidence in our team. Your satisfaction with the consist... read more
Needed a battery quickly and they came through. DESPISE THESE FORCED ANSWERS.
Business response:
We are thrilled to hear that we could help you get the battery you needed so quickly. Your satisfaction with our prompt service means everything to us at Toyota of Richardson. We understand how important it is to get back on the road without delay, and we're glad we could deliver exactly what your vehicle required. Thank you for choosing us for your automotive needs.
Every thing be great. And we will come back again.
Business response:
We are overjoyed to hear that everything met your expectations during your visit. Your satisfaction with the service you received means the world to us at Toyota of Richardson. We look forward to welcoming you back and continuing to provide the excellent experience you deserve. Your loyalty is truly appreciated, and we are here whenever you need us.
Service was excellent and timely. My service man (Lee Schuster) was welcoming, respectful, and quite helpful. He gave me options on what needed to be done on my car.
Business response:
Thank you for your review! We are delighted to hear that your service experience was both excellent and efficient. It's wonderful to know that our team member provided you with such a welcoming and respectful experience. We truly appreciate you highlighting how helpful the service was and how you were presented with clear options for your vehicle's needs. Your positive feedback about the professional and courteous service you received means so much to us at Toyota of Richardson. We look forward to continuing to provide you w... read more
Explained car needs thoroughly. Did the work in a timely manner.
Business response:
We are utterly delighted to hear about your positive service experience with us. It's wonderful to know that our team took the time to walk you through everything your vehicle needed and completed the service efficiently. Your satisfaction with both our communication and quick turnaround time means so much to us. Thank you for choosing Toyota of Richardson and for taking the time to share your experience.
Took the amount of time promised.
Business response:
Thank you for your positive feedback! We're pleased we delivered on our promised timeframe and provided reliable service for your RAV4 LE. We appreciate you choosing Toyota of Richardson.
just a straight up oil change. I was supecting i was due for a break job but that told I still 6 and 7 mm left adn not due for brake. Them Toyota premium brake pads last a very long time. So, they did not try to push a service on me that was not needed.
Business response:
Thank you for the positive feedback! Your trust means everything to us, and we take pride in offering transparent service that prioritizes what's truly best for your vehicle.
There was timely communication and excellent service! I highly recommend coming here.
Business response:
We are overjoyed to hear about your positive experience with our team! Your kind words about our prompt communication and quality service truly mean the world to us. It brings us great satisfaction to know that we exceeded your expectations and earned your recommendation. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with the same level of excellence in the future.
The service was performed in a timely manner and well done. Brandon, my service advisor, is the best!
Business response:
Thank you for the positive feedback! We're delighted that your service was completed efficiently and that Brandon provided excellent support. Your comments about our quality and timeliness mean a lot to us. We appreciate you sharing your experience and look forward to serving you again!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,923 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.