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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Special offer given on oil change. No attempt to upsell me, which I appreciate. Service performed promptly and efficiently from what I can tell.
Business response:
We are excited to hear about your positive experience with our oil change service. It's wonderful to know that you found value in the special offer we provided and that our team respected your time by performing the service promptly and efficiently. We truly appreciate that you noticed our commitment to honest service without unnecessary upselling - this reflects our dedication to building trust with every customer who visits Toyota of Richardson. Your feedback means a great deal to us and reinforces our commitment to provid... read more
The service was quite good. I did notice, however, (after I got Carfax notices that my car needed an oil & filter change) that the note on my car windshield said that service was not needed until the mileage read 23,000+ miles. Since my current reading was 19,850 miles, it seemed like I was a little early for this service. I went ahead with this service anyway, thinking that the service was based more on timing.
Business response:
Thank you immensely for taking the time to share your experience with us. We are delighted to hear that you found our service quite good. We understand your observation about the timing of your oil and filter change service. You made a thoughtful decision to proceed with the maintenance, and we appreciate your understanding that service intervals can be based on both mileage and time factors. Your attention to detail regarding the CarFax notices and the service recommendation shows how well you care for your vehicle. We valu... read more
Good experience. Engine oil change done on time.
Business response:
Thank you for sharing your positive feedback about your recent visit. We're delighted to hear that you had a good experience with us and that your engine oil service was completed in a timely manner. Your satisfaction with our efficient service means a great deal to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with reliable automotive care for your vehicle.
Excellant as always. Brandon kept me updated as work progress and made a needed suggestion about tires. He always keeps our needs in mind.
Business response:
Your positive feedback means so much to us and reinforces our commitment to providing outstanding service. We're thrilled to hear that Brandon consistently kept you informed throughout the service process and provided valuable suggestions regarding your tires. It's wonderful to know that he continues to prioritize your automotive needs and keeps you well-informed every step of the way. Your experience reflects exactly what we strive to deliver at Toyota of Richardson - attentive service that goes beyond expectations. We trul... read more
Friendly staff, quick service
Business response:
We are grateful for your positive feedback about our team and service efficiency. It means so much to us when customers like you notice our staff's welcoming approach and appreciate how smoothly we handle your needs. Your experience reflects exactly what we strive to deliver every day - a combination of genuine care and prompt attention. Thank you for taking the time to share your thoughts, and we look forward to continuing to serve you and your vehicle with the same level of excellence.
Service dept entered the car's mileage as 119421 while the car has around 19000 miles and is almost new.
Your Toyota of Richardson service center is the best I have been to in my 73 years. Your staff there is wonderful and I always ask for Beth Ann Rose who is amazing.
Business response:
We are thrilled to hear about your outstanding experience with our service center. Having your trust and confidence over the years means everything to us. It's wonderful to know that our team has consistently provided you with exceptional care and that you've found someone who truly understands your needs. Your kind words about our staff reflect the dedication we strive for every day. We're honored to be part of your automotive journey and look forward to continuing to serve you with the same level of excellence in the futur... read more
They found the issue and fix it
Business response:
Thank you immensely for sharing your positive experience with us. We are pleased to hear that our team was able to successfully identify and resolve the issue with your vehicle. Your trust in our diagnostic and repair capabilities means everything to us at Toyota of Richardson. We appreciate you taking the time to let us know how we did and look forward to serving you again in the future.
Great service every time I go there
Business response:
Thank you for your wonderful feedback! We genuinely appreciate hearing that you consistently receive excellent service during your visits. Your loyalty means the world to us, and we are thrilled to know that our team continues to meet your expectations every time you come in. We understand how important reliable and quality service is, and we are committed to maintaining the high standards you have come to expect from us.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,867 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.